Experience

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  R&r laundry solutions

  Jun 2012 - Aug 2013

  Laborer

  Logistic turn aroundCross-cultural communication

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  North central college

  May 2013 - Jun 2014

  Football player

  Shaped time management skills. Improved team building skills.Receptive to constructive criticism

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  Alpha tau omega fraternity

  Jan 2015 - Jan 2017

  Educate new and current members of the chapter while instilling leadership characteristics. Coordinated internal affairsConducted internal judicial hearingsOrganized philanthropic events

  • Member Educator

    Jan 2016 - Jan 2017

  • Vice President

    Jan 2015 - Dec 2015
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  Twilight party rentals

  May 2015 - Aug 2015

  Laborer

  Collaborated in coordinating events

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  Association of information technology professionals

  Mar 2016 - Jun 2016

  Intern

  Compiled a technical user document for nonprofit organizations. Created a monthly e-newsletter. Maintained social media pages.

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  Tcc software solutions

  May 2016 - Aug 2016

  Business analyst - intern

  Conduct informational interviews and document process flows. Construct technical documents and instructional user guides in part of a global release project for an in-house application. Perform data migration and other data management tasks. Develop business requirements and document user acceptance testing results. Research various solutions for dashboard tools to optimize big data.

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  Tcc software solutions

  Feb 2017 - Dec 2021

  • Lead business analyst and product owner for the implementation and continued maintenance and operation of the New Jersey Child Care Information System using an Agile methodology. • Illicit requirements and designs through requirement gathering sessions for multiple system modules including Licensing, Registry, QRIS, and other various Quality Initiatives such as Infants and Toddlers, School Age Coaching, Socio-Emotional Formation, and Health and Safety Initiatives. • Balance and mediate multiple state agency needs by identifying overlapping interests early in the requirements elicitation process. • Perform focused internal and external backlog management reviews to prioritize and schedule work into future iterations based on client needs and user story dependencies utilizing project increment planning. • Document, analyze, and improve upon business processes using business process model notations. • Facilitate weekly status calls with clients, as well as daily scrums on an as-needed basis. Show less

  • Business System Analyst III

    Jun 2021 - Dec 2021

  • Business System Analyst II

    Aug 2019 - Jun 2021

  • Business Analyst I

    Feb 2017 - Aug 2019
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  Roeing it solutions

  Dec 2021 - now

  Project manager

  Managed and oversaw the implementation of 8 software systems across 7 clients. Most recently, assigned to oversee the implementation of 2 systems for the State of Indiana FSSA, a 3-year contract totaling $9.5 million in revenue.Revitalized 2 struggling projects by implementing SCRUM methodologies, conducting effective retrospectives, increasing transparency, and setting clear expectations.Proficient in Agile, Waterfall, and Hybrid methodologies, tailoring project processes to meet specific project and client needs.Developed and implemented organizational templates such as Executive Summaries, User Stories, Client Agendas and Minutes, Deployment Request Forms, Release Notes, Lessons Learned, Budgetary Trackers, and Knowledge Transfer documents.Facilitated daily scrums, retrospectives, sprint planning, and backlog grooming sessions, both internally and with clients.Acted as a change agent for continuous improvement, coaching teams on best practices and initiating a brown bag lunch and learn series to enhance efficiency in using tools like Azure DevOps. Trained and supported Junior Business Analysts in improving user stories and writing requirements.Served as Azure DevOps administrator, establishing baseline processes for the software department.Proficient in project management tools, including Azure DevOps, MS Project, MS 365 Product Suite, and Jira. Show less