Manikandan Suresh

Manikandan suresh

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location of Manikandan SureshChennai, Tamil Nadu, India
Phone number of Manikandan Suresh+91 xxxx xxxxx
  • Timeline

    Aug 2014 - Sept 2021

    Team Manager

    vakilsearch (vakilsearch.com)
    Chennai Area, India
    Sept 2021 - Oct 2022

    Head of Business Development

    BizExpress
    Nov 2022 - Apr 2023

    Senior Product Consultant

    Zumen
    May 2023 - Apr 2024

    Manager of Technology Sales Excellence

    Flyers Soft Private Limited
    Current Company
    Apr 2024 - now

    Team Lead - CEC | UK Operations

    Equiniti
  • About me

    Team Lead -CEC | UK Operations @ Equiniti | Operational Excellence | Innovation & Process Excellence| Team Management | Customer Success

  • Education

    • St.joseph's, anglo indian higher secondary school

      1993 - 2009
      A
    • Rajalakshmi engineering college

      2009 - 2013
      Bachelor of engineering (b.e.) computer software engineering
  • Experience

    • Vakilsearch (vakilsearch.com)

      Aug 2014 - Sept 2021

      •Built and led a high-performing sales team.•Played a key role in Building a customer interface MOBILE APP for Customers.•Key role in building a bespoke CRM for the Sales team by involving intelligence and a data-driven platform.•Created an end-to-end playbook for an auto-dialer for the Sales Team.to be at 4X productivity without impacting their performance.•Development of the sales team includes recruiting, onboarding, and training new Business Advisors, Account Managers.•Identifying new opportunities in industry verticals and driving 2X expansion into them.•Cross-functional collaboration: Marketing, Sales Development, Pre Sales, Sales Operations, & Technology to ensure a smooth customer journey.•Drive operational rigor: Monitoring sales activities of the team and tracking results. Drive effective reviews and forecast meetings. Ensure forecast accuracy by managing a sales pipeline.•Formulating a compelling annual plan for the Service, enabling a culture of execution to drive new customer acquisition, expanding existing ones, and ensuring high retention rates on existing accounts.•Running Weekly, monthly, and quarterly forecast meetings, business reviews, monitoring the sales activity of the team, and tracking of results.•Creating fun and engagement-inspiring working environment that encourages personal responsibility and mutual support.•Strategic Thinker and will identify the levers that would help to accelerate the sales. Show less •Monitoring sales activities of the team and tracking results.•Structuring & Leading the Account Management team to gather feedback for smooth customer experience & Retention.•Maintain CRM discipline. Ensure forecast accuracy by managing a sales pipeline.•Growth hacking the potential services to bring additional revenue to the bucket list.•Structuring Audit parameters for the team to enrich customer reachability and service.•Team internal audits to maintain the quality of an individual.•Requirement gathering, Research analysis, and market analysis•Competitor analysis to study the business market.•Research on Sales enablement tools to sell smarter.•Promoting the right members to mentor the team.•Monitoring execution and completion of an entire business sales cycle.•Responsible for closing deals with big-size tickets and processing payments.•Formulated a plan & formed an Elite team to manage the big-size tickets.•Handling escalations and customer retention. Show less •Mentor to the new buddies, focusing on individual revenue and the mentee's revenue to ensure the overall quality is managed well.•Handled end-to-end sales•Account Management to ensure the smooth customer journey and upselling.•Responsible for revenue generation through new business•(B2B, B2C), Customer Acquisition & Retention.•Generating lead/demand via email, cold call, referrals,the marketing campaign, research, etc.•Expertise in building relationships with clients•Result-oriented, self-motivated, and a strong team player•Excellence quality in persuasive and presentation skills duringclient meetings•Key role in execution and completion of an entire business sales cycle•Responsible for closing deals and processing payments. Show less

      • Team Manager

        Jan 2018 - Sept 2021
      • Team Lead

        Jan 2016 - Dec 2017
      • Senior Business Advisor

        Jan 2015 - Dec 2015
      • Business Development Advisor

        Aug 2014 - Dec 2014
    • Bizexpress

      Sept 2021 - Oct 2022
      Head of business development
    • Zumen

      Nov 2022 - Apr 2023
      Senior product consultant

      Zumen is a Cloud-based Source-to-Pay software for product manufacturing companies.Zumen enables product manufacturing companies to digitize their direct sourcing and procurement, and manage every detail of the process in a transparent, collaborative platform. With Zumen’s part life cycle management, BOM interface, supplier base visibility and product cost management, companies can build an agile, resilient supply chain and get their products to market faster. Zumen is headquartered in Delaware, USA Show less

    • Flyers soft private limited

      May 2023 - Apr 2024
      Manager of technology sales excellence

      Flyers Soft Private Limited is a fast-growing digital transformation and custom software development company based out of the US and India.As the Manager of Technology Sales Excellence at Flyers Soft, a fast-growing digital transformation and custom software development company, I lead a team of talented and passionate sales professionals who deliver innovative and value-added solutions to our clients across various industries. I have been in this role for 11 months, and I have successfully hired, trained, and built a high-performing sales team that exceeds the targets and expectations. Show less

    • Equiniti

      Apr 2024 - now
      Team lead - cec | uk operations
  • Licenses & Certifications