Paulette Hamilton, PMP, ITIL v4, CSM, CSPO

Paulette hamilton, pmp, itil v4, csm, cspo

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location of Paulette Hamilton, PMP, ITIL v4, CSM, CSPOWashington, District of Columbia, United States
Phone number of Paulette Hamilton, PMP, ITIL v4, CSM, CSPO+91 xxxx xxxxx
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  • Timeline

    Jan 2003 - now

    CEO

    TelOpt International, Inc.
    Jan 2006 - Jan 2007

    PM

    Finiti
    Jan 2007 - Jan 2010

    PM

    T. Rowe Price
    Jan 2010 - Jan 2011

    Project Engineer (in support of Centers for Medicaid and Medicare Services (CMS))

    Lockheed Martin
    Jan 2010 - Feb 2015

    SR. IT PROJECT MANAGER

    NEC Corporation of America
    Current Company
    Feb 2015 - now

    Federal Program Manager

    World Wide Technology
    Remote - Travel
  • About me

    Federal Program Manager at World Wide Technology

  • Education

    • Institute of project management

      2003 - 2003
      (pmi) # 1211933 project management
    • University of maryland university college

      2008 - 2009
      Pm certification technical project management certification
    • University of maryland university college

      2008 - 2010
      Bachelors of science management of information systems
    • Capitol college

      1991 - 1993
      Aa telecommunications
  • Experience

    • Telopt international, inc.

      Jan 2003 - now
      Ceo

      Paulette F. HamiltonPhone: (410) 504-2959 cellEmail: [email protected] CLEARANCE: Secret/RDECOM-Information Assurance and Anti-Terrorism Trained Public TrustOBJECTIVE: To provide a wide range of Networking/Telecom/IT Sales, Marketing and Security Services to any and all Industry Professionals at minimum cost to them as well as their customers.

    • Finiti

      Jan 2006 - Jan 2007
      Pm
    • T. rowe price

      Jan 2007 - Jan 2010
      Pm
    • Lockheed martin

      Jan 2010 - Jan 2011
      Project engineer (in support of centers for medicaid and medicare services (cms))

      • Responsible for all management aspects of multiple infrastructure projects to include scheduling of technical resources, timelines, technical milestones and technical deliverables such as test plans, scripts, updates to Operational Maintenance Manual and 508 compliance testing, budget, weekly status reports, meeting minutes on the CITIC program at CMS (Center for Medicare Medicaid Services)• Directs new infrastructure initiatives in support of Centers for Medicare and Medicaid Services• Provides weekly status reporting to Executive Level Management including risk mitigation strategies, dashboard reporting and procurement status and Earned Value Management (EVM)• Creates budget sheets (Cost Tracking) and detailed project plans • Coordinates with engineering groups to deploy new applications into infrastructure• Conducts progress reviews with client and team personnel, providing contingency and problem resolution plans as required• Provides input to infrastructure SOWs, Proposals, BOM and cost proposals• Plan, manage and direct multiple project teams to complete simultaneous infrastructure projects• Work with CMS technical leadership and business owners to define budget, project scope / plans, requirements and proposals for on-boarding / off-boarding technical staff• Establish metrics and timelines for project deliverables• Create plans for technical teams to complete deliverables• Create artifacts, processes, procedures and templates to be used by project staff in accordance with PMI standards for management of all CMS projects Show less

    • Nec corporation of america

      Jan 2010 - Feb 2015
      Sr. it project manager

      • Manages projects for the Sales Support and Engineering teams• Create, develop, and/or implement new concepts, systems, tools, and support materials that will enhance the sales process and assist the sales team• Initiate and track the procurement of hardware and software• Coordinate central and/or remote staging of hardware and software as well as Telco and site access coordination as required• Perform physical inventory of hardware, software and materials as required• Obtain quotations from and manage service delivery by subcontractors• Identify and provision NEC and subcontractor personnel and supplier material as required• Mediate consensus with customer, subcontractors and NEC regarding responsibilities, timelines, deliverables and activities• Manage all phases of project including planning, integration, deployment, testing, cutover, training and customer acceptance• Manage all subcontractor activity• Identify risks that can impact timeline, budget or quality• Interface with customer, supplier and NEC technical support as required• Manage escalations by customer or project resources to resolution• Act as Primary interface to customer through face to face meetings and periodic status reports Responsible for planning, coordinating and chairing project status meetings• Document project activities and status meetings with NEC, supplier, subcontractor or customer Prepare and present written change orders for customer signature and process as required Negotiate and act upon customer punch list for project closeout• Prepare and present final acceptance documents for customer signature• Provide required notice and documentation to establish warranty and maintenance support from NEC, suppliers and subcontractors• Project accounting including validation of direct and indirect labor and all materials charged to project• Prepare and safeguard project documentation including project plans and budgets, correspondence, meeting minutes, status Show less

    • World wide technology

      Feb 2015 - now

      • Current Program Manager for an over $70 million Government Cloud Infrastructure Program• Program Manager for an over $10 million Government VoIP integration spread over 60 locations CONUS and OCONUS• Sr. Project/Program Manager for an over $8 million Commercial Healthcare customer’s VoIP migration from the Mid-Atlantic to the West Coast• Specializing in Agile (Scrum), Unified Communications VoIP projects both green and brownfield. Includes new UC/UCCE VoIP installs and migrations, Infrastructure, and Commercial Solutions for Classified (CSfC) Programs • Ensures Government (DoD/SLED) and Commercial satisfaction and SLAs are met• Maintain communication with DITCO, COR, client executive sponsors, and managers of the program• Maintain communication with suppliers as appropriate in support of the program• Incremental business development that extends the program and/or identifies new business opportunities with the customer• Manage the schedule, scope, and milestone performance of the program• Manage the day-to-day program/projects as needed to grow the business• Manage major issue resolution and risk mitigation to minimize our exposure and risk across multiple projects• Manage WWT cross-functional issues. Ensure all functions within WWT are performed according to program expectations• Manages the day-to-day operational and tactical aspects of multiple or large-scale projects• Implements engagement review and quality assurance procedures in accordance with our methodology to ensure profitable and successful execution of consulting engagements as measured by regional goals and customer satisfaction• Manages day-to-day client interaction and expectations for multiple or large-scale projects• Proactively manage changes in project scope, identify potential crises, and devise contingency plans • Manages and analyzes profitability, revenue, margins, bill rates, and utilization across projects Show less

      • Federal Program Manager

        Feb 2015 - now
      • Sr. Project Manager

        Feb 2015 - now
  • Licenses & Certifications

    • Project management professional

      Institute of project management
      Apr 2003
    • Itil foundation level

      Global knowledge
      Mar 2020
    • Certified scrum product owner® (cspo®)

      Scrum alliance
      Sept 2023
      View certificate certificate
    • Certified scrummaster® (csm®)

      Scrum alliance
      Jun 2023
      View certificate certificate