Experience

• 

  Pt. sari coffee indonesia (starbucks indonesia)

  Jan 2018 - Jun 2020

  Barista

  1. Utilized point-of-sale (POS) system to accurately process customer payments2. Demonstrated a strong work ethic, resulting in consistent high-quality products and services3. Trained new staff members on proper coffee preparation and customer service techniques4. Reduced wastage of supplies through careful inventory tracking and management5. Operated the cash register accurately and efficiently, resulting in fewer mistakes and customer complaints6. Adapted to different customer needs and preferences, resulting in increased customer satisfaction7. Provided excellent customer service and responsible to increase customer loyalty8. Operated and maintained coffee and espresso machines, ensuring proper maintenance and cleanliness9. Ensured store cleanliness and tidiness, resulting in 100% health inspection rating Show less

• 

  Pt. pim pharmaceuticals

  Jul 2020 - May 2021

  Marketing communications specialist

  1. Cultivated relationships with key opinion leaders and health enthusiasm to increase product awareness2. Doing creative marketing content and design to develop and execute marketing campaigns3. Developed and implemented a comprehensive event marketing plan4. Developed and implemented a post-event evaluation process to measure success and identify event to improvement5. Coordinated event with operation staff to ensure smooth operations

• 

  Maison feerie boulangerie and patisserie

  Oct 2021 - Jan 2022

  Marketing communications officer
• 

  Mapan group

  Jun 2022 - now

  1. Analyzed and making storyboards and provided feedback to ensure design met creative goals2. Developed creative concepts and designs for a variety of projects, including websites, print collateral, and digital marketing campaigns3. Identified and reported defective parts or components to management to ensure quality products4. Collaborated with teams across the company to ensure creative consistency across all channels5. Collaborated with freelance talent to produce good quality content6. Developed innovative creative campaigns that increased brand awareness by 5,4 % in 5 months Show less 1. Collaborated Brand Activation for brand and create opportunity to collab with other brand2. Analyzed marketing data to identify trends and develop insights that informed future marketing decisions3. Collaborated with marketing and sales teams to improve content marketing and cross-promotional initiatives4. Doing creative marketing content and design to develop and execute marketing campaigns5. Developed and implemented a comprehensive event marketing plan that increased sales by 50%6. Developed and implemented a post-event evaluation process to measure success and identify event to improvement7. Coordinated event with operation staff to ensure smooth operations 8. Handled customer complaints calmly and professionally, resolving customer issues in a timely manner9. Cultivated relationships with key opinion leaders to increase brand awareness10. Cultivated relationships with collage student to increase brand awareness Show less

  • Marketing Creative Supervisor

    Mar 2023 - now

  • Marketing Communications Specialist

    Jun 2022 - now