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Andika Putra

Andika Putra

IT Support Intern

Followers of Andika Putra391 followers
location of Andika PutraGambir, Jakarta, Indonesia

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  • Timeline

  • About me

    IT Support | Technical Support | Network Engineer

  • Education

    • SMK Negeri 22 Jakarta

      2016 - 2019
      Teknik Komputer dan Jaringan 85

      Activities and Societies: Anggota IT Club, Wakil Ketua PMR

  • Experience

    • PT. BANK BRISYARIAH, Tbk.

      Feb 2018 - Apr 2018
      IT Support Intern

      • Repair the company's hardware that is broken but still usable.• Enterprise standard software setup and installation.• Record and update asset inventory both hardware and software.• Manage and prepare required document for IT division project

    • Badan Amil Zakat Nasional (BAZNAS)

      Jul 2019 - Oct 2019
      IT Support Intern

      • Responsible for networking, design, installation and maintenance service.• Working within a TCP/IP network, including DHCP, DNS and ethernet on Mikrotik and Unifi.• Creating ERP for company business flow.• Management of daily data backup on NAS.• Applying patches in accordance with company procedures.

    • PT. Anugrah Karunia Perkasa Abadi

      Oct 2019 - May 2020
      On Site Engineer

      • Perform advanced troubleshooting from the Helpdesk if the problem has not been resolved• Direct visits for Server maintenance at IDC 3D and Cyber Building• Direct visits to client if needed on-site troubleshoot• Weekly visits to clients with static support requests• Troubleshoot escalation to NOC if the problem has not been resolved with a problem note

    • Samyang Group

      Aug 2020 - Oct 2022
      IT Support

      • Responsible for networking, design, installation and maintenance service.• Travelling to end users sites to help with installation, deployment, and troubleshooting.• Working within a TCP/IP network, including DHCP, DNS, Ethernet, and Wireless on Mikrotik and Unifi.• Applying patches in accordance with company procedures.• Record and update asset inventory both hardware and software• Assistance with training of staff and compiling procedural documentation.• Management of daily data backup on NAS QNAP. Show less

    • PT Ctrip Technology Indonesia (Ctrip360)

      Oct 2022 - Aug 2023
      IT Support

      • Travelling to end users sites to help with installation, deployment, and troubleshooting• Working within a TCP/IP network, including DHCP, DNS, Ethernet, and Wireless on Mikrotik and UniFi• Responsible for networking, design, installation and maintenance service• Applying patches and update asset inventory both hardware and software• Assistance with training of staff and compiling procedural documentation• Setup and setting as well as solving problems with the OBS Studio application for livestream Show less

    • Panorama Media

      Aug 2023 - now
      IT Support

  • Licenses & Certifications

    • Junior Computer Network Technician

      Kementerian Komunikasi dan Informatika Republik Indonesia
      Oct 2019

    • Kualifikasi Level II Teknik Komputer Jaringan

      Badan Nasional Sertifikasi Profesi (BNSP)
      Jun 2019