
Timeline
About me
Program Manager- Strategic Development at SHI International Corp.
Education

University of arizona
2015 - 2019Bachelor's degree communications, sports management
Experience

Universal cheerleaders association
Feb 2015 - Aug 2016Head cheerleading instructor- Successfully coordinated and supervised events - Ensured all "staff" members were prepared to conduct training- Represented UCA as event lead contact for customers - Increased revenues by collecting event balances due from clients and selling merchandise with POS system- Provided verbal and written status reports to upper management - Created solutions with little direction and adapted quickly when requirements changed- Managed the successful completion of performance routines Show less

Sauce pizza & wine
Jan 2018 - Jul 2019Server- Provided superior customer service in a fast-paced environment by utilizing strong time management and multi-tasking skills- Increased food sales with effective customer communication and menu knowledge - Sales experience- Strong POS system and register skills

Chi omega fraternity executive headquarters
Aug 2018 - May 2019Composite chair- Evaluated photography vendors to determine the best option for 2018-2019 member photos- Represented Chi Omega and Make-A-Wish Foundation in the community and at philanthropic events - Assisted in the coordination of marketing for philanthropic events - Utilized extensive interview training and collaborate with members to determine new recruits- Demonstrated strong networking skills at member and community events

Shi international corp.
Jul 2019 - now- Coordinates with the Sales Enablement team to streamline and optimize sales processes- Implements programs that facilitate personalized coaching and large-scale training- Uses data analytics to identify trends and provide insights, driving sales strategies- Collaborates with internal teams to support go-to-market initiatives effectively- Ensures new sellers have the necessary tools and training for a quick and smooth onboarding- Identifies and addresses knowledge gaps among sellers to improve overall sales performance- Advocates for a customer-centric approach to selling within all programs and initiatives- Works closely with IT Sales Coach to simplify the role of IT sales- Passionate about enabling success for sellers at SHI through effective program management. Show less - Create, collaborate, and present learning content specific to sales and technology acumen, internal systems and tools, and professional development to SHI new hires and SHI Commercial Sales teams- Facilitate learning by incorporating classroom style and virtual instruction to accommodate various learning styles- Support virtual training technologies and gamification by including managing Q&A and participation tracking and reporting- Identify ways to enhance learning effectiveness, modify content and delivery to continually improve the training experience- Organize and maintain the Enablement content library in platforms such as LEAP, Brainshark, Microsoft Teams, SHI internal SharePoint sites Show less At SHI, I have learned more about an ever-changing industry than I ever thought I would. I have developed skills in customer service, sales and most importantly- building relationships with industry professionals. Every day, I am challenged to overcome obstacles by way of managing 40+ corporate level accounts, working on a team, and furthering my career in the IT space. SHI is a global IT solutions provider to Corporate, Enterprise, Public Sector and Academic customers. Founded in 1989, SHI has since reached $11 billion in revenue with 4,200 employees and 35+ offices globally.SHI's top partners include Microsoft, Cisco, HP, Dell & VMWare In order to provide the best-in-class customer experience, SHI offers custom IT solutions for every aspect of an IT environment. Check out the cool things SHI is doing! https://njbiz.com/shi-international-buys-naming-rights-rutgers-stadium/ Show less
Program Manager- Strategic Development
Jan 2022 - nowSales Enablement Specialist
Apr 2021 - Dec 2021Commercial Account Executive- West Small Business
Feb 2021 - Apr 2021Corporate Account Executive- Northern California
Sept 2020 - Feb 2021Inside Alignment Specialist
Oct 2019 - Aug 2020Academy Sales Representative
Jul 2019 - Oct 2019
Licenses & Certifications
.webp)
Aws business professional
Amazon web services (aws)
Cisco meraki fit
Cisco meraki
Fortinet nse
Fortinet
Veeam sales professional (vmsp)
Veeam software
Microsoft licensing solutions specialist smb & lorg
Microsoft
Vmware vsp
Vmware- View certificate

Unconscious bias
LinkedinSept 2020
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