Scott Rutledge

Scott Rutledge

Systems Administrator

Followers of Scott Rutledge486 followers
location of Scott RutledgeHendersonville, Tennessee, United States

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  • Timeline

  • About me

    Retired Lead Technical Support Specialist Vanderbilt University Information Technology at Vanderbilt University

  • Education

    • Nashville State Technical Institute

      1987 - 1990
      ASEET Electronics Engineering
    • Hunters Lane High School

      1986 - 1987
      Diploma General Education
    • Goodlettsville High School

      1981 - 1986
      N/a
    • Union University

      2011 - 2013
      BSOL Organizational Leadership
  • Experience

    • Vanderbilt University Dean of Students

      Apr 1999 - Aug 2013
      Systems Administrator

      • Install, configure and maintain Windows servers• Install, configure and maintain Windows Hypervisor virtual server environments• Administer SQL servers 2 which are mission critical• Provide high level desktop and system support• Provide project support for supported departments

    • Vanderbilt University

      Aug 2013 - now

      ● Purchase computers and peripherals for College of Arts and Science Primary contact for all Arts and Science computer and software purchasing needs Work with Arts and Science Finance Administration on faculty lifecycle status changes as well as fund usage and availability Consult with and assist faculty and staff throughout the ordering process via email, phone, online chat and in person Work within budgets to ensure funds are used wisely Contact vendors to obtain specialized quotes ● Technical Supervisor for 6 Desktop Support Specialists Prioritize workloads and balance conflicting demands Verify the quality, accuracy, and timeliness of responses and actions taken by technicians Advise desktop support team on procedure and be a resource of institutional knowledge● Provide Tier 2 technical support where needed● Manage application license server for critical faculty applications● Technical consult for faculty secure data agreements● Work on special projects as assigned● Supervise student workers, creating schedules, approving payroll Show less ● Server Administration Setup and administer servers including application, database, web, Exchange, and file servers Update and upgrade servers when necessary Monitor servers for hardware, software or security issues  Monitor system and backup log files● Project Support Attend meetings for technical consulting  Quote and recommend server configurations either on premises or in AWS, based on application requirements Work with software vendors to implement application projects Consult with users and vendors for application issues after application implementation● Active Directory/Group Policy Management Design and implement AD Structure Add, move and/or remove OU, groups or computer accounts  Author Group Policy Maintain and update Group Policy● Help Desk Support Assist Technical Support Specialist with physical help desk and help desk functions when needed Interface with Faculty, Staff and Students to resolve Service Delivery issues Setup test environments for hardware and software study and testing Show less

      • Lead Technical Support Specialist Vanderbilt University Information Technology

        Aug 2018 - now
      • System Administrator Distributed Technology Services Vanderbilt University Information Technology

        Aug 2013 - Aug 2018
    • DSR limited

      Apr 2024 - now
      Retired
  • Licenses & Certifications

    • Installation, Storage and Compute with Windows Server 2016

      Microsoft
    • ITIL® Foundation Certificate in IT Service Management

      PeopleCert
      May 2019
    • AWS Cloud Practitioner

      Amazon Web Services
      Mar 2018