
Scott Rutledge
Systems Administrator

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About me
Retired Lead Technical Support Specialist Vanderbilt University Information Technology at Vanderbilt University
Education

Nashville State Technical Institute
1987 - 1990ASEET Electronics Engineering
Hunters Lane High School
1986 - 1987Diploma General Education
Goodlettsville High School
1981 - 1986N/a
Union University
2011 - 2013BSOL Organizational Leadership
Experience

Vanderbilt University Dean of Students
Apr 1999 - Aug 2013Systems Administrator• Install, configure and maintain Windows servers• Install, configure and maintain Windows Hypervisor virtual server environments• Administer SQL servers 2 which are mission critical• Provide high level desktop and system support• Provide project support for supported departments

Vanderbilt University
Aug 2013 - now● Purchase computers and peripherals for College of Arts and Science Primary contact for all Arts and Science computer and software purchasing needs Work with Arts and Science Finance Administration on faculty lifecycle status changes as well as fund usage and availability Consult with and assist faculty and staff throughout the ordering process via email, phone, online chat and in person Work within budgets to ensure funds are used wisely Contact vendors to obtain specialized quotes ● Technical Supervisor for 6 Desktop Support Specialists Prioritize workloads and balance conflicting demands Verify the quality, accuracy, and timeliness of responses and actions taken by technicians Advise desktop support team on procedure and be a resource of institutional knowledge● Provide Tier 2 technical support where needed● Manage application license server for critical faculty applications● Technical consult for faculty secure data agreements● Work on special projects as assigned● Supervise student workers, creating schedules, approving payroll Show less ● Server Administration Setup and administer servers including application, database, web, Exchange, and file servers Update and upgrade servers when necessary Monitor servers for hardware, software or security issues Monitor system and backup log files● Project Support Attend meetings for technical consulting Quote and recommend server configurations either on premises or in AWS, based on application requirements Work with software vendors to implement application projects Consult with users and vendors for application issues after application implementation● Active Directory/Group Policy Management Design and implement AD Structure Add, move and/or remove OU, groups or computer accounts Author Group Policy Maintain and update Group Policy● Help Desk Support Assist Technical Support Specialist with physical help desk and help desk functions when needed Interface with Faculty, Staff and Students to resolve Service Delivery issues Setup test environments for hardware and software study and testing Show less
Lead Technical Support Specialist Vanderbilt University Information Technology
Aug 2018 - nowSystem Administrator Distributed Technology Services Vanderbilt University Information Technology
Aug 2013 - Aug 2018

DSR limited
Apr 2024 - nowRetired
Licenses & Certifications

Installation, Storage and Compute with Windows Server 2016
Microsoft
ITIL® Foundation Certificate in IT Service Management
PeopleCertMay 2019
AWS Cloud Practitioner
Amazon Web ServicesMar 2018
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