Mike Kassmeier

Experience

• 

  McKesson

  Jan 1989 - Jan 2017

  • Researched new project requirements resulting in the product meeting customer needs -- Aspects include functional, usability, reliability, and supportability of the updates -- Project estimations were determined using SAFe Agile methodologies• Utilized Agile Safe Development Methodology allowing projects to be completed in shorter time frames -- Responsibility includes testing the process to confirm requirements were met. -- Coordinated with Development, Product Management, and Quality Assurance to assure requirements are being met -- Utilized Rally software package to document features -- Created and maintained Agile User Stories• Validated project conformance to requirements (acceptance criteria) - Documented gap analysis with other revenue cycle products. Created processes for an ambulatory product’s interaction with revenue cycle functionality.• Involved in various levels of revenue cycle processes for a product including clinical and financial applications. -- Involved with bridging clinical data into the revenue cycle process (claims generation) in an acute and physician office setting Show less • Researched and designed new functionality for editing claims prior to billing cycleo Designed an innovative front-end claim edit process allowing healthcare providers to identify payer and structural edits on claims prior to discharge and/or billing o Claim submission days dropped from 15 to 5.66 from date of discharge. Failed claims were reduced from $10 million to $1 million dollars. This increased cash flow and reduced resources required to address denied claimso Increased reimbursement for Medicare outpatients by $300,000 per month due to uncaptured charges• Completed majority of projects required for a $65 million sale• Stabilized a GUI (Graphical User Interface) collection module resulting in customers reinstalling the module • Developed processes which eliminated user interaction except for exception handling• Created and validated product documentation (internal and stakeholders) to ensure information was accurate and capable of allowing customers to research application questions• Performed education to internal and external customers helping them to better use the product• Presented at User Group conferences to define new product functionality and to identify requirements on future projects• Mentored co-workers and customers• Researched difficult support topics or those requiring extensive amount of research• Collaborated with development in identifying software defects and proposed resolutions• Contact person for customer escalations • Taught education classes for user specified topics and enhancements – internal and external customers• Published articles for the product newsletter• Programmed minor defects and customizations • Researched support issues from customers – one of four initial staff starting a new product support Organization• Participated in customer upgrades• Supplied documentation of defects to development resources regarding customer issues• Supported functional areas for revenue cycle and general ledger Show less

  • EIS R&D (Business Analyst)

    Jan 2011 - Jan 2017

  • ERM Requirements (Business Analyst)

    Jan 2008 - Jan 2011

  • HQ Development (Business Analyst)

    Jan 1989 - Jan 2008
• 

  Streamline Health

  Oct 2017 - Oct 2019

  Business Analyst
• 

  Self Employed

  Nov 2019 - now

  Semi Retired