James McNeill

Experience

• 

  Tripp Ltd

  Oct 2010 - Nov 2012

  Sales Advisor

  My role at the Tripp luggage concession within Debenhams Bath is to deal directly with customers. I had very good product knowledge and used this to gain an idea of the suitcase that best matches the customer needs, finding out about planned holidays or business needs the customer may require. I worked two six hour shifts per week covering the department on my manager’s days off and I covered the department full time for three months while a new manager was being advertised until leaving in August 2012. Show less

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  NHS Shared Business Services

  Aug 2012 - Jan 2014

  Client service co-ordinator

  My role was within the supplier supporting team within NHS SBS dealing with NHS trusts and hospitals who call in to chase up payments of invoices that are processed through SBS. Within the role I built up rapport and working relationships with regular callers that were chasing up payment from NHS SBS clients with invoices that can range from the small into the millions of pounds. I had joined the more experienced members of the team in dealing with General Practitioners and practice managers on a separate line which required more attention and expertise in assisting them through the invoicing process. I also won employee of the month in April 2013 for my call quality performance and best sickness record. Show less

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  Brandon Hire

  Jan 2014 - May 2015

  Purchase Ledger Clerk

  My role as purchase ledger covered many areas of the accounts payable department at Brandon Hire Head Office. Whilst at the company I built good relationships with many suppliers who I dealt with over the phone and by email regarding outstanding invoices for payment and general queries. I chased up depots all over the country to get hire invoices authorised by managers if required and liaised with suppliers if they had queried any charges. I search out purchase orders when missing from invoices, I helped manage incoming invoices from companies via email and post helping key them onto the system with my colleagues at a rate of up to 300 per day. Show less

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  Redfest Bristol CIC

  Jan 2018 - Jan 2020

  Merchandise Manager Voluntary

  I volunteered for Redfest Bristol CIC and managed a new venture into merchandise sales to raise funds for the community festival throughout the year via online promotion and a focus on the festival day. Working with the Directors, local designers and volunteers and strict sustainability guidelines.

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  Bristol City Council

  Sept 2018 - Jul 2024

  Support to teams in various areas of Bristol Culture, based in Bristol Museum and Art Gallery

  • Heritage projects officer

    Apr 2023 - Jul 2024

  • Project Officer

    Jun 2021 - May 2023

  • Senior Culture Support Officer

    May 2015 - May 2021

  • Conference and events officer

    Sept 2018 - Aug 2019
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  Museums + Heritage

  Aug 2024 - now

  Business Support Manager

  Working on Projects, research and support for Museums and Heritage