Gary Dove, PMP, MBA

Experience

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  First Union

  Jan 1998 - Jan 2000

  Merger / Infrastructure Project Coordinator

  • Conversions: Managed and coordinated the conversion of users to the First Union Capital Markets Network. (Network connectivity, Phone/Turrets, User Training, Dial-up Networking, Data conversion/migration, etc.) • Move Coordinator: Managed and coordinated the movement of users (mainly Equity and Municipal Traders) to/from different locations on the First Union Capital Markets Network. • Finance: Created and Distributed Budget Variance Reports to Senior Management showing detailed information on projects. Assisted with the reimbursement of expenses to international rep offices. • Communications: Acted as liaison and facilitator between the Technology Group, various lines of business, and the Real Estate team.• Management: Supervised a group of contractors in a conversion project. • Y2K: Created Database to track receipt of customer inquiries. Processed and mailed responses to customers. Coordinated the installation of a Y2K software "patch" on all First Union Capital Market NT desktops in North America. • Awards: Received "Stellar Service" award in September 2000 for "outstanding support of business units and Capital Markets Customer Service". Show less

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  Charles Schwab

  Jan 2000 - Jan 2004

  Application Project Manager

  • Project Management: Led implementation of Project Management Methodology• Web Design: Project Manager on overhaul of website: http://www.schwabrt.com• New Product Development: Project Manager for updates to existing software and design/development/deployment of new applications.• Conversion: Charlotte, NC Project Manager for managing conversion off legacy database platform to MS SQL Server 2000 Platform.• Business Continuity Planning: Charlotte, NC Project Manager responsible for organizing and revamping firm’s business continuity planning efforts.• Awards: Bravo Award Q1 2002 "For the leadership role he played in delivering projects on time, within budget and within scope. His efforts have contributed to Schwab Retirement Technologies (SRT) being seen as reliable and trusted partner which is critical to the success of software development." Key Contributor Q4 2001 and Q1 2002. Bravo award Q4 2003. Show less

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  Wells Fargo

  Feb 2004 - Sept 2009

  Senior IT Project Manager

  • IT Senior Project Manager: Managed and led teams of Subject Matter Experts to provide budget estimates & identify pros/cons of up fitting current infrastructure versus building new, current Duke Energy Center in uptown Charlotte, NC.• Technology Liaison to Real Estate teams: Managed relationships among various stakeholder groups.• IT PMO: Led creation of IT Schedule & integration with larger Construction Schedule of the Duke Energy Center, including the tracking of Pilots, SOW, Requirements, and Design milestones.• Design Coordination: Lead on ensuring all construction drawings were reviewed by appropriate IT personnel & comments provided back to the Real Estate team.• Trading Floor Expansion and Delivery: Managed the expansion of the 6 – 8th trading floors in One Wells Fargo building Charlotte, NC and buildout of trading floor in historic 375 Park Avenue building in New York City, NY including associated Technology.• Infrastructure Delivery – Managed the build out of new data centers and modification of existing ones.• Awards: Shared Success certificates March 2005, June 2008• Business Continuity Planning: Prepared weekly reports on Status of applications for the Raleigh Regional Recovery Center project.• Migration/Conversion: PM for the conversion of business units to Windows XP. Show less

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  Wells Fargo

  Nov 2009 - now

  • Leadership: Viewed as a trusted partner by various lines of business to help ensure compliance with Regulatory and Compliance requirements around Server Maintenance. Established relationships across all stakeholder groups and known for responsible, logical, and creative problem solving abilities. Manage a team of Infrastructure Maintenance Planners.• Governance/Oversight: Initial Infrastructure Maintenance Planner in the firm and have overseen the growth and development of current Infrastructure Maintenance Planners across all Delivery Teams. Regularly provide training to Planners and provide orientation/training to our staff in Manila, Philippines. Chair multiple weekly calls with various stakeholders to ensure top priorities are being adhered to and any new issues/risks are addressed. • Reporting: Responsible for the creation of weekly reports and my team publishes to each line of business leader. These reports provide actionable reporting and status updates for each leader and their area. Skilled at creating data mining strategies and implementing needed solutions.• Awards: 2013 Top Performer (prestigious award within my organization – all expense paid trip where among other things get to meet CEO), 2013 Gold Coin recipient, receiver of multiple Team Excellence Awards and Individual Shared Success Awards over past 2 years. Show less Technology Relationship Manager, Corporate Service Infrastructure Delivery Team• Infrastructure Delivery Planner: Supported the procurement, configuration, and ongoing support of infrastructure for approximately 91 back office Operations applications throughout the United States and 76 other applications for additional lines of business.• DMAN SME: A leader on the team for all things DMAN – The enterprise tool for Server Maintenance Scheduling. Liaison with multiple service partners and business partners with regards to the scheduling of maintenance windows and corresponding maintenance.• Migration/Conversion: Provided guidance and support to the Satellite Data Center Migration Project team.• Business Continuity Planning: Engaged application teams to ensure applications have appropriate recovery objectives and infrastructure to match.• Awards: Shared Success (10) in March, April, May, June, August, September, and October 2013, Team Excellence (3) in February, June, and October 2013, and Top Dollar (3) in May, August, and October of 2013. • Data Mining: Catalyst for substantive and meaningful changes to current process and data gathering within our organization Show less

  • Senior Infrastructure Maintenance Planner

    Nov 2013 - now

  • Infrastructure Delivery Planner

    Nov 2009 - Nov 2013