Avital Mahler

Experience

• 

  Talia Sari Storytelling Jewelry

  Aug 2017 - Dec 2021

  -Head of customer care and support, coordination between design, marketing and product teams-Customer Journey “pain points”: design process, placement of orders, shipping & delivery.-Created the company’s FAQ's Help Center-Leader of Instagram marketing influencers campaign;Created relevant lead lists & reach-out forms,Manage Gifting & Content creation collaboration - creating detailed instruction for the influencers to follow. -Director of E-commerce orders (Spotify, Etsy, Designboom, Amazon)-Production Director - work with suppliers, couriers, and retail stores-Leading a production team of 2 assistants.-Content writing and editing (for a VIBE IL exhibition)-Designing and re-designing items for new and existing collections.-Back office and customer support Jewelry production line, forming, polishing, plating & packing

  • Designer of Customer Journey & Success Director

    Aug 2019 - Dec 2021

  • Studio Director

    Dec 2017 - Aug 2019

  • Production Line Director

    Aug 2017 - Nov 2017
• 

  Freelance

  Jan 2022 - now

  Freelance Product Designer

  Collaborating on design projects, designing end-to-end user experiences from prototype to final implementation, and utilizing AI to develop innovative solutions tailored to specific project needs.

• 

  Contrast - UI/UX Design Agency

  Jan 2023 - Mar 2023

  UX UI

  UX UI Designing end-to-end user experience, including prototype to final implementation.