
- Timeline
- About me- Assistant Customer Experience Manager at Brookshire Grocery Company 
- Education - Collin college2018 - 2020Associate of arts - aa general studies
 - University of north texas2020 - 2022Bachelors of applied arts and sciences: organizations and supervision with a concentration in human resources, human psychology, and professional communications.
 - Imagine international academy of north texas2014 - 2018High school diploma- Activities and Societies: Creativity, Activity, and Service (CAS) is an experience designed to strengthen and extend students’ personal and interpersonal learning. - I completed a minimum of thirty hours of community service each year of highschool. My creativity hours came from painting house with Habitat for Humanity, activity hours working with the Frisco Miracle League, and my service hours through providing Free Tutoring. The mission of the Imagine International Academy of North Texas is to cultivate future leaders passionate about making a positive contribution to their local and global communities. 
 
- Experience - Super one foodsApr 2018 - Sept 2019Front office clerk- I began at Super One Foods as a Cashier, later being promoted to the Grocery Stocker role, followed by being promoted to Office Clerk. Additionally, during my tenure at Super One Foods, I assisted in the development of the Personal Shopper and Curbside Pickup department. This role allowed me to grow as a professional as I learned how to provide exceptional customer service and how to lead a team effectively. As a result, I was able to use the knowledge gained from this experience later on in my career with Brookeshire‘s Grocery Company. Show less 
 - Solar sheriff solar screensSept 2019 - Feb 2020Screen technician- Developed demonstrations used to educate the client on the benefits of the product. Measured windows for exact fit, ordered screen from manufacturer, delivered and installed screens on the client’s home. 
 - Brookshire grocery companyFeb 2020 - now- Accomplished Brookshire’s Grocery Company Partner.During my tenure at Brookshire's Grocery Store, I launched the Curbside Delivery Department at the Anna, TX location (Store #131) which provided clients a safe, contact-free way to shop for groceries amidst the Covid19 Pandemic. The implementation of the Curbside Delivery Department at this location was crucial to the continued success of the store, as a top competitor supermarket with lower prices had recently opened less than two miles from our location. As a result of the launch of this department, we were able market our Curbside Delivery Department and the exceptional customer service provided to the client from their own personal shopper as a way to set us apart from our competitor. I attribute the success of the Curbside Department launch to the knowledge that I was able to bring with me from a previous position at Super One Foods, were I assisted in launching a similar service. Show less - Assistant Customer Experience ManagerMar 2022 - now
- Curbside Delivery Team LeaderFeb 2020 - Mar 2022
 
 
- Licenses & Certifications- View certificate Hr recruiting communication strategies to attract and retain top talentLinkedinMar 2022
- View certificate Leadership foundationsLinkedinMar 2020
- View certificate Recruiting foundations: recruiting for in-house recruitersLinkedinMar 2020
- View certificate Virtual interviewing for hrLinkedinMar 2022
 
- Recommendations - Matthias ramioulExperienced Digital PO/PM | Founder | DadBelgium
 - Aarit binnySoftware Engineering StudentEranakulam, Kerala, India
 - Krishna chaitanya bManager, Release engineering | Azure DevOps services | Team Foundation Server| Azure Administration ...Hyderabad, Telangana, India
 - Veronica ikaTranslator, Editor, WriterGreater Bandung
.webp) - Slavka fulekova, pcc (icf)Coach - Trainer I odkoučovaných 1000+ hodín I 10.000+ preškolených ľudí vo viac ako 200 firmách ...Slovakia
 - Abdulrahman ahmed salahProject Manager @ SiliconExpert | Cross-functional Team Leadership, Technical PresalesCairo, Egypt
 - Marco ripaFull-Stack DeveloperNice, Provence-Alpes-Côte d'Azur, France
 - Abhinav jhaHomeIndia
 - Yehudit adlerAssistant Quality Manager I Human Resources (HR) Executive l Management l Organizational Culture Int...Petah Tikva, Center District, Israel
 - Jeroen van herwaardenProduct Owner - Workspace & Digital Identity bij Damen Shipyards Group (PSPO I)Werkendam, North Brabant, Netherlands
 ...