
- Timeline
- About me- Senior Technical Client excellence engineer at Tatweer Misr 
- Education - Ain shams university2013 - 2018Bachelor of engineering - be construction engineering
 
- Experience - Wellspring- egyptJan 2015 - Feb 2021Team leader/training coordinator- -Design and development of Experiential Learning activities and Games for Team building events and Camps -I Was Responsible for Facilitating and coordinating a staff training & experiential learning trainings for freelancer and staff as well as the preparation of the training presentations and materials-Worked as a team leader and camps director including the execution of schedules and the coaching of the staff. 
 - Orascom construction ltdJul 2017 - Jul 2017Trainee at grand egyptian museum, orascom construction
 - Advanced technology services - atsMar 2019 - Jun 2021Civil & infrastructure engineer emaar-marassi marine project- Responsible for planning and executing an infrastructure project as well as for all technical aspects of the Project This includes technical assurance during construction, Inspection requests, as-built drawings, Bill of quantities, technical modifications and field supervision during execute phase.-Responsible for the coordination between the mechanical (ATS) and structure departments (ACC) 
 - Tatweer misrJun 2021 - now- Responsible for technical issues related to the client & coordinate with the internal departments to solve any problem and escalate any complaint, then get back to the client with the feedback.Receiving and handling clients’ technical requests/complaints & coordinating with the relevant department.Answering client’s inquiries.Coordinate and discuss with the project managers the provided technical complaints.Meeting the clients to discuss any technical issues.Meeting the project managers on site on a weekly basis to discuss the project development and pending cases Show less - Senior Technical Client excellence engineer at Tatweer MisrAug 2024 - now
- Technical clients relations EngineerJun 2021 - Aug 2024
 
 
- Licenses & Certifications- View certificate Foundations of project managementGoogleSept 2021
- View certificate Entrepreneurship specializationWharton onlineMar 2021
- View certificate The power of team cultureUniversity of pennsylvaniaDec 2020
- View certificate Leadership communication for maximum impact: storytellingNorthwestern universityJan 2021
- View certificate Managing talentUniversity of michigan - stephen m. ross school of businessSept 2020
- View certificate Become a sales representativeLinkedinAug 2020
- View certificate Inspiring and motivating individualsUniversity of michigan - stephen m. ross school of businessSept 2020
- View certificate Introduction to marketingWharton onlineAug 2020
- View certificate Influencing peopleMichigan ross school of business executive educationSept 2020
- View certificate Initiating and planning projectsUniversity of california, irvineOct 2020
- View certificate Managing project risks and changesUniversity of california, irvineOct 2020
- View certificate Entrepreneurship 2: launching your start-upWharton onlineNov 2020
- View certificate High performance collaboration: leadership, teamwork, and negotiationNorthwestern universityDec 2020
- View certificate Online marketing foundationsLinkedinAug 2020
- View certificate Project management foundationsLinkedinAug 2020
- View certificate Market research and consumer behaviorIe business schoolMar 2021
- View certificate Becoming a changemaker: introduction to social innovationUniversity of cape townAug 2020
- View certificate Managing as a coachUniversity of california, davisOct 2020
- View certificate Building high-performing teamsUniversity of pennsylvaniaJan 2021
- View certificate Entrepreneurship 3: growth strategiesWharton onlineDec 2020
- View certificate Leading teamsMichigan ross school of business executive educationSept 2020
- View certificate Managing social and human capitalWharton onlineNov 2020
 - Becoming an entrepreneurLaunchx entrepreneurship programJul 2020
- View certificate Setting expectations & assessing performance issuesUniversity of california, davisOct 2020
- View certificate Entrepreneurship 4: financing and profitabilityWharton onlineJan 2021
- View certificate Leading people and teams specializationUniversity of michigan - stephen m. ross school of businessOct 2020
- View certificate Entrepreneurship 1: developing the opportunityWharton onlineOct 2020
- View certificate Sales foundationsLinkedinAug 2020
 
- Languages- arArabic
- enEnglish
- spSpanish
 
- Recommendations - Crissy c.M.Ed., NCC,LPCVirginia Beach, Virginia, United States
 - Akshit sonejiSWE2 @Palo Alto Networks | Node | Python | AWSBengaluru, Karnataka, India
 - Yousef althaher , cem®Project Manager at Operations and Maintenance Alternative SolutionsGedda, La Mecca, Arabia Saudita
 - Araa nadjiri sammyComputer Technician at Faith Independent Baptist ChurchGhana
 - Johan leseuxEuropean Strategic Sourcing & Responsible Purchasing managerGuarbecque, Hauts-de-France, France
 - Maria inês bensusanSenior Investment AnalystLisbon, Lisbon, Portugal
 - Hayya abdullahHead, Learning and Development at SD GuthriePetaling Jaya, Selangor, Malaysia
 - Colin brockWealth Advisor at Aligned Capital Partners Inc.Burlington, Ontario, Canada
 - Yashagauri shivadePursuing M.Sc. Clinical PsychologyPune, Maharashtra, India
 - Pratap chandra senSenior Software Engineer @ Tavant | Certified Salesforce Developer | Ex-TCSerHowrah, West Bengal, India
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