Experience

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  Gainwell cat

  Jul 2014 - Aug 2018

  Customer support engineer

  WORKED IN –  CATERPILLER 777D OFF HIGHWAY TRUCK, 773D & 773 E WATER SPRINKLER. CATERPILLER D9R & D10R TRACK TYPE TRACTOR. CATERPILLER 16H,14M MOTOR GRADER. CATERPILLER 834G WHEEL DOZERROLES & RESPONSIBILITIES-PREVENTIVE MAINTENANCE, BREAKDOWN MAINTENANCE OF CATERPILLER EARTHMOVING MACHINES.CONDITION BASED MONITORING (SOS, MAGNETIC SAMPLE ANALYZING)TROUBLESHOOTING OF MACHINE BY ANALYZING HYDRAULIC & ELECTRICAL CIRCUIT.MONITORING MAINTENANCE & REPAIR PROCESS.ENGINE, TRANSMISSION, BRAKE GROUP REPAIR.MANAGE SHIFT WITH A GROUP OF THIRTY MANPOWER.MONITORING OF WELDING, MACHINNG (DRILLING, TURNING, BORING, GRINDING HYDRAULIC PRESS ETC..) AS APART OF M&R PROCESS.TAKING CARE OF CONTAMINATION CONTROL & AUDITING PERIODICALLY.PARTS PLANNING ACCORDING TO CBM PROCESS.CUSTOMER HANDLING & RECONCILIATION OF MACHINES AVAILABLITY.WORKED AS FLEET ANALYSER (FROM 2018)PLANNING & SCHEDULING OF MAINTENANCE Show less

• 

  Volvo trucks india

  Jul 2018 - Oct 2022

  Deputy manager
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  Ve commercial vehicles ltd.

  Aug 2018 - Oct 2022

  MODEL OF VEHICLESFMX 440 8X4 I SHIFT,, FMX 440 8X4 MANNUAL,,FM 480 10X4 MANNUAL,,FMX 460 8X4 I SHIFT VOLVO TRUCKS &.. B7R,,B11RVOLVO BUSES.ROLES & RESPONSIBILITIES- WORKING AS PROJECT IN-CHARGE (AREA ENGINEER) & CURRENTLY WHOLE & SOLE RESPONSIBLE OF 3PROJECT (DILIP BUILDCON LIMITED, BGR, VPR MIPL) & HANDLING LARGE FLEET OF 200 VOLVO TIPPER. PLANNING OF PARTS, MANPOWER & ENSURE QUALITY WITH COST EFFECTIVE MAINTENANCE WITHINVST(VOLVO STANDARD TIME )OR DAT(DEALER ALOCATED TIME). MONITORING HEALTH OF THE FLEET BY ANALYZING SOS & REPAIR HISTORY & PLANNING OFMAINTENANCE.,PRO ACTIVE MAINTENANCE(AS REQUIRE) MAINTAIN TRUCKS COST CAP (LOOKING AFTER GOLD & RISK SHARING AGREEEMENT CUSTOMER) ENSURE CONTRACTUAL AVAILABILITY OF VOLVO TRUCK. CUSTOMER HANDLING & MAINTAIN CUSTOMER SATISFACTION MANPOWER HANDLING, MANPOWER DEVELOPMENT BY GIVING TRAINING TO THE SERVICE ENGINEESR.. FLOAT MANAGEMENT INVENTORY MANAGEMENT(MAINTAIN SITE STOCK TURN OF 10,SERVICE DEGREE, PARTS FORECASTING& AVOID URGENT ORDERING) MAINTAIN PARTS PENETRATION AS PER POTENTIAL DYNAFLEET REPORT ANALYSIS & PREPARATION OF ACTION PLAN TECHNICAL FAILLURE ANALYSIS, COMPLETION OF CAMPAIGN TIMELY WARRANTY AUDITING PERPETUAL INVENTRY IN SITE SAFETY AWARENESS PROGRAM IMPLEMENT 5S,KAIZEN,MAINTAIN ISO STANDARD,DOS(DEALER OPERATINNG STANDARD) SWOT ANALYSIS(STRENTH,WEAKNESS,OPORTUNITY,THREAT) Show less

  • Deputy Manager

    Aug 2018 - Oct 2022

  • Assistant Manager

    Aug 2018 - Feb 2022
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  Tata motors

  Oct 2022 - now

  Senior manager

  RESPONSIBLE & ACCOUNTABLE FOR HANDLING CHANNEL PARTNER INCLUDES BOTH DEALER & TASS(TATAAUTHORIZED SERVIUCE STATION) IN 5 DISTRICT OF ODISHARAYAGADA,MALKANGIRI,KORAPUT,NABRANGPUR,KALAHANDI,CUTTACKENSURE TAT OF B/D VEHICLE WITHIN ZIPPY , ALERT & KAVACH TIMELINE TO ENHANCE THE UPTIME OF VEHICLE. ENSURE SYSTEM PROCESS IMPLEMENTED & MAINTAINED ACROSS ALL CHANNEL PARTNER. AS PER PACE MANNUAL &AUDIT ON EVERY MONTH. ENSURE PROPER INFRASTRUCTURE, TOOLS TACKLES, MANPOWER , SAFETY ARE IN PLACE IN CHANNEL PARTNERS W/SBY CONDUCTING TRAINING & PERIODIC WORKSHOP ASSESMENT & SAFETY AUDIT.MOTIVATE THE W/S TO ACHIEVECPSC PARAMETERS TO GET MAXIMUM INCENTIVE SO THAT W/S REMAIN PROFITABLE & ALL THE BUSINESSTARGET,PROCESS ARE FOLLOWED SPONTENIOUSLY. WARRANTY,AMC, FMS,FREE SERVICE TRAINING,PERIODIC AUDIT IN W/S. FOCUS ON COMPETENCY DEVELOPMENT OF TECHNICIANS,WORKSHOP MANAGER,SERVICE ADVISORS, CRO ETC OFCHANNEL PARTNER BY PROVIDING BOTH MODULE BASED TRAINING (GOLD, SILVER,BRONZE) & GAP BASED TRAINING. HELP CHANNEL PARTNER FINDING ROOT CAUSE OF ANY REPEAT FAILURE, SUGGEST PREVENTIVE & CORRECTIVEACTION.PROVIDE FEEDBACK TO MANUFACTURING PLANT FOR REPEAT COMPLAIN DUE TO PRODUCT ISSUE IF ANY. FOCUS ON AMC, FMS & SITE SUPPORT TO EXTEND SERVICE TO THE CUSTOMER DOORSTEP TO ENSURE PEACE OFMIND TO CUSTOMER. FOCUS ON DEALER & TASS PRODUCTIVITY & W/S PROFITABILITY TO ENSURE CHANNEL PARTNER S BUSINESSSUSTAINABILITY. FOCUS ON SERVICE NETWORK EXPANSION BY SETTING UP NEW TATA AUTHORIZED SERVICE CENTER , SETTING UPCONTAINER W/S, MOBILE SERVICE W/S. FOCUS ON INCREASE ON JOB CARD, REVENUE OF W/S.INCRESE THE PENETRATION OF RENOVATED ENGINE TO PROVIDE COST EFFECTIVE SOLUTION TO THE CUSTOMER. B2B TRIAL WITH COMPETITOR VEHICLE TO ESTABLISH FUEL EFFICIENCY OF VEHICLE THUS BOOST CONFIDENCE OFCUSTOMER IN TATA MOTORS PRODUCT Show less