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John Eppinger, Jr.

John Eppinger, Jr.

Customer Service Representative

Followers of John Eppinger, Jr.189 followers
location of John Eppinger, Jr.Greater Philadelphia

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  • Timeline

  • About me

    Computer Information Systems Instructor at Delaware Technical Community College

  • Education

    • The Anthem Institute

      2010 - 2011
      Diploma Computer Networking and Security

      earned CompTIA A+ and Network+ certifications

    • Wilmington University

      2015 - 2017
      Master’s Degree Information Systems Technologies/MIS

      Master of Science degree in Information Systems Technologies with a concentration in Management & Management Information Systems

    • Jacksonville University

      1973 - 1977
      B.S. Management

      Activities and Societies: intercollegiate soccer team, Rotaract, chorus and accappella choir, Navigators Alpha Kappa Psi, Navigators, soccer team, Rotaract,Chorus and A Cappella Choir

    • Wilmington University

      2016 - 2018
      Master of Science - MS Information Systems Technologies

  • Experience

    • Delaware Valley Financial Services

      May 1997 - Nov 1998
      Customer Service Representative

      Processed agency representative changes, change of addresses, and beneficiary changes using computer systems.

    • PNC Global Investment Servicing

      Nov 1998 - May 2009
      Software Engineer II

      Designed, developed and implemented voice response applications for major broker/dealer clientsManaged development projects and their implementation into productionProvided technical support for end-users, client representatives, and business unitsManaged and maintained 6 servers in the King of Prussia data center

    • The Anthem Institute

      May 2011 - Aug 2014
      Computer Networking and Security Instructor

      Designed lesson plans and taught adult learners skills need for successful careers in ITManaged classes of 4 to 9 students while teaching subjects such as A+ Computer Hardware, A+ Software, Computer Forensics, Windows Server Administration, Linux Server Administration, Networking Concepts, Cisco Routing and Switching, and Network Security. Prepared students to take the CompTIA A+, Network+ and Security+ certification exams.

    • SevOne Inc

      Apr 2015 - May 2015
      Product Support Engineer

      Tier I support for their SevOneNMS and SevOnePLA products.

    • Staples

      Dec 2015 - May 2018
      Certified Tech

      create work orders for problem computers, connect them to the store network, install diagnostic tools and run diagnostics on viruses and hard drives; install anti-virus software and other software as suggested and requested; constant contact with customer to inform them of status of diagnostics and/or initial setup of new computer. Sell Tech products and advise customers of Square Trade coverage on tech products.

  • Licenses & Certifications

    • CompTIA Network+

      CompTIA

    • CompTIA A+

      CompTIA
      Aug 2011

  • Volunteer Experience

    • Pasr High Priest

      Issued by Oxford Royal Arch Chapter No. 223 of Oxford, Pennsylvania on Jan 2015
      Oxford Royal Arch Chapter No. 223 of Oxford, PennsylvaniaAssociated with John Eppinger, Jr.

    • Past Commander

      Issued by Centennial Commandery #55, Knights Templar on Aug 2009
      Centennial Commandery #55, Knights TemplarAssociated with John Eppinger, Jr.

    • ,Past Thrice Illustrious Master

      Issued by Goodwin Council No. 19, Royal and Select Master Masons on Mar 2015
      Goodwin Council No. 19, Royal and Select Master MasonsAssociated with John Eppinger, Jr.

    • Troop Representative

      Issued by BSA Troop 106 on Oct 2005
      BSA Troop 106Associated with John Eppinger, Jr.

    • Activities Coordinator

      Issued by Chester County Council, BSA on Oct 2000
      Chester County Council, BSAAssociated with John Eppinger, Jr.