Experience

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  At&t

  Aug 2002 - Mar 2021

  Managed Facilities operations for 200 AT&T Retail Stores to include facilities inspections, CAM charge reconciliation, O&M expense invoice review, approval and submission to ensure timely payment. Conducted regular inspections of all retail tenant spaces to ensure compliance with lease language, municipal codes and other governing documents to ensure proper upkeep of the property. Contracted vendors, developed scopes of work and managed vendor activities fostering strong partnerships; ensuring best pricing and seamless execution of all retail projectsCollaborated with AT&T Cross functional teams and commercial property owners/managers on event venues, scheduled maintenance needs and other local market initiatives.Managed annual budgets; analyzing quarterly financial data identifying variances between expense and budgeted levels in order to reduce costs and improve service levels without compromising daily operations quality standards.Ensured compliance to Environmental Health & Safety Guidelines in accordance with OSHA, EPA and Corporate Security standards. Show less

  • Property Manager

    Nov 2011 - Mar 2021

  • Field Manager Construction & Engineering

    Nov 2009 - Nov 2011

  • Field Manager, Installation & Repair

    Dec 2007 - Nov 2009

  • CM Associate Manager

    Nov 2003 - Dec 2007

  • Marketing Support Specialist

    Aug 2002 - Oct 2003
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  Jll

  Jun 2022 - Jul 2024

  Assistant facilities manager

  Supported a team of 20 in daily activities with oversight to 44 Chicago Public Schools (CPS) building and engineering operations as well as soft oversight to custodial operations.Managed staff performance against established SLAs/KPIs in accordance with SOPs to improve productivity and efficiency.Generated service work orders for engineering & custodial staff as well as vendor service requests. Primary relationship manager for Principals, Network Chiefs and CPS facilities management teams.Collaborated with the CPS Procurement, Facilities and Capital Projects teams to manage budget funding priorities. Created bid packages for expense and capital projects, bid all projects and coordinate all work activity. Show less