Islam Rewiha

Experience

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  Pacific International Lines (PTE) Ltd

  Mar 2001 - Mar 2012

  PSD Transit/EMD/YARD Manager
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  ATEP Group/Orient Transportation Services (O.T.S)

  Aug 2013 - Feb 2015

  General Manager

  provide support, leadership and direction to Trucks fleet operation to ensure delivery of annual business plans. control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with Company procedures. Key responsibilities include:- Effectively manage customer relations through both direct contact and outreach programs. Identify, select, Trucks and mentor location staff.- Effectively and frequently communicate with location staff and support team members.- Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.-Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.-Maintain client contact routinely to meet or exceed expectations.-Conduct periodic departmental audits.- Daily, weekly and monthly review of key operational metrics.- Ensure that all location financial metrics are managed continuously, exceptions are -reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.Implement, promote and adhere to company policies and procedures.Participate in location(s) labor and employee relations activities.Provide insight and information to support location(s) contract renewals.Create and present location(s) annual budget. Show less

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  DIVERSIFIED TRANSPORTATION ACCESS LLC

  Feb 2015 - now

  Operations Manager