
Yana Halitska
Сustomer Service Manager

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About me
Product Manager| Product Owner
Education

State University of Telecommunication
2012 - 2018Master's degree Management of the organization
Experience

Apifitofarm
Jun 2013 - May 2015Сustomer Service Manager- Delivering a wide range of additional marketing services requested by corporate clients.- Monitoring and reporting to managers on the effectiveness of projects/campaigns.- Working closely with the company’s Accounts department to help them achieve their commercial objectives by providing appropriate materials and presentations.- Ensuring processes governance and documentation compliance.

Cute Apartments
Sept 2016 - Mar 2017Project manager- Creating an annual marketing strategy and monthly marketing plans.- Conducting client meetings, presentations, reports, and operational negotiations.- Organizing conferences and other events to advertise franchises.- Managing both in-house and freelance specialists, setting and controlling deadlines, and coordinating content production.

Aimbulance
Mar 2017 - Mar 2020Account Manager- Project planning, including defining the Statement of Work (SOW), developing the budget and timeline.- Project risk analysis and management.- Team management: sprint planning, moderation of stand-up meetings, conducting reviews, and retrospective meetings.- Daily workflow management of the project team.- Prioritization of tasks and goal setting.- Communication with stakeholders and partners.

L.K. SENSE IT DEVELOPMENT LTD
May 2020 - Jan 2023Product Manager- Analysis and management of product risks. Moderation of sprint planning and stand-up meetings. Conducting reviews and retrospective meetings.- Defining a product vision and product strategy.- Collecting, managing, and prioritizing market and internal customer requirements.- Formulating user needs.

Goodwin N.V
Jan 2021 - Jan 2023Product Manager- Defining the product vision, strategy, roadmap, and unit economics for a product.- Analyzing consumer needs, current market trends, and potential partnerships in terms of ROI and purchasing.- Evaluating competitors' current offerings to identify opportunities for differentiation.- Analyzing product requirements and developing appropriate processes to ensure their successful achievement.- Managing the product lifecycle and the engineering team.

Fenomenа
Jan 2023 - Feb 2024Product Project Manager- Coordinating internal resources and third-party vendors to ensure the flawless execution of projects.- Monitoring the market and conducting competitive analyses.- Creating a comprehensive business analysis, which outlines problems, opportunities, and solutions for a business.- Establishing and managing your analytical product system.- Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.- Utilizing appropriate verification techniques to handle changes in project scope, schedule, and costs. Show less

Brocoders | On-demand Technical Team
Jul 2024 - nowProduct Manager- Collaborating with cross-functional teams, including engineering and design, to define product requirements and drive feature development.- Conducting market research and competitor analysis to identify trends and inform product strategy.- Managing product roadmaps, prioritizing features, and overseeing product launches to ensure timely delivery.- Serving as the main point of contact between clients and internal teams, facilitating effective communication and stakeholder engagement. Show less
Licenses & Certifications

Project Management
LabaFeb 2020
Product Owner: Управление продуктом в Agile
Product.VisionOct 2020
Technical Skills for PMs and BAs
E5Jan 2021
Интернет маркетинг
UAMASTERApr 2019
Grow your product
Grow HorseOct 2021
Project Management
Inna+juliaMay 2018
Account Management
Kyiv Academy of Media ArtsJul 2018
Languages
- enEnglish
- ukUkrainian
- ruRussian
- poPolish
- geGerman
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