Experience

• 

  Accord media

  Jan 2011 - Jan 2015

  Ecommerce manager, operations

  -Lead e-commerce operations department; supervise a team of 3 associates.-Research and develop cutting-edge e-commerce processes connected to day-to-day operations, logistics, merchandising and marketing.-Manage 130 merchant and vendors relationships; oversee company’s retail presence on alternative sales channels (Amazon Marketplace, Google Merchant, and others).-Collaborate with editorial counterparts, Marketing and IT to coordinate logistics and marketing efforts, improve web-site functionality and eCommerce operations efficiency.-Supervise all major B2B and B2C operations: Customer Service, Fulfillment and Logistics, Fraud Protection, Returns/Exchanges, Supply Chain Show less

• 

  Ecommerce partners

  Jan 2015 - Jan 2018

  Director of ecommerce

  - Manage eCommerce strategy and omnichannel IT implementations for luxury CPG businesses with overall yearly revenue over $25M - Maintain and update detailed project plans across the Digital Transformation program- Build CRO, UX/UI project plans and roadmaps, analyze the risks and potential ROI.- Audit eCommerce Operational Procedures and Guidelines, including Customer Service, Fraud Prevention and Logistics - Collaborate with Marketing and Social Media teams on campaign strategy and deliverables. - Act as liaison with the business executives and other key stakeholders assigned to the projects Show less

• 

  Omnycode

  Sept 2017 - now

  Head of ecommerce

  Omnycode is a group of ecommerce experts supporting online businesses in: - Ecommerce Strategy & Conversion Rate Optimization- Business Analytics- SaaS integrations, BigCommerce and Shopify- Open-source web development - Ecommerce Marketing