
Timeline
About me
DC System Specialist at H&M Group
Education

Durham college
2021 - 2022Computer systems & programming• Computer Systems – Hardware• Software Testing and Automation• Linux• Systems analysis and design• Application programming• Database development• Data Communications and Networking
Experience

Dreamx group
Jan 2021 - Feb 2022Inventory and cycle counting- Plan, organize, and oversee operational logistics of the organization- Resolve work-related issues, prepare and submit progress and other reports.- Co-ordinate activities with other supply-chain work units or departments.- Requisition supplies and materials.- Co-ordinate and review the work of clerks engaged in the following duties: shipping, receiving, - storing, distributing, and maintaining inventories of materials, parts, and products - processing purchasing transactions, checking products, and other related activities. Show less

Amazon
Mar 2022 - Mar 2023Process assistant- Demonstrated potential to lead over 50 employees while achieving all standards for quality, productivity, and safety.- Analyzed labor metrics and gave feedback based on real-time performance to 50+ associates.- Exhibit in-depth knowledge of fulfillment center logistics and outbound processes.- Ensure smooth operation of IT systems and operations. - Trained new associates on performance, resulting in 20% improvement in UPH performance .- Assisted Area Manager with day-to-day management of the Amazon Fulfillment Engine process and systems.- Strong focus on improving process and reducing barriers for productivity. - Assisted with planning of all departmental staffing based on set workflow. Show less

H&m group
Apr 2023 - now• Ensure well-functioning WHM & overarching WH Control System.• Support DC operations.• Monitor system functionality and new system functionality developments, incl. interfaces WMS, WCS and PLC.• Communicate change requests from end users to Regional Sales & Ops.• Maximize operational excellence, quality and efficiency by educating end users in the IT system functionality.• Distribute & translate release notes and inform/ ensure training of users in the new functionality of a release.• Ensure all systems work as expected and are used correctly to aspire best service to the stores and to secure that business is not interrupted.• Ensure an effective and efficient incident management, when needed (e.g. participate in "bridge calls", Incident reporting).• Ensure high quality level of all decided IT system related procedures and correct implementation.• Ensure training of Advanced Users in the departments in new systems and functionalities.• Align release waves and system down time with key stake holders, i.e. DC management, sales etc.• Ensure training of team leaders on any basic new functionality. Show less - Responsible for the workflow of systems, and implementation of IT system-related procedures. - Use SAP EWM, and WMS systems for solving issues in daily operations. - Support end users in the day-to-day work and act as advanced system users within theinbound/outbound department.- Support end-users on daily system-related issues.- Conduct system clean-up and system routines.- Support Inbound Department Managers in maximizing operational excellence, quality and efficiency/productivity by proactive analysis of IT systems, logistics processes and management of workflows.- Lead, manage and organize an Inbound team and monitor productivity.- Feedback to System Specialist (ex-Super Users).- Conduct basic troubleshooting and reporting.- Maximize operational excellence, quality, and efficiency by ensuring system-related best practices.- Identify and suggest improvement opportunities and/ or need for inbound/outbound systems and operations.- Responsible for training end users and team leaders on any new system functionalities orimprovements. Show less
DC System Specialist
Sept 2024 - nowDC Advanced User (Logistics Problem Solver)
Apr 2023 - Oct 2024
Licenses & Certifications
- View certificate

Sap ewm - sap extended warehouse management
Udemy
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