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Timeline
About me
Client Success Manager at The Channel Company
Education

Roger williams university
2012 - 2016Bachelor's degree international business & marketingActivities and Societies: Beta Gamma Sigma
Experience

Studio d hair and now
Mar 2010 - Aug 2013ReceptionistAt Studio I answer the phone to book and cancel appointments. I also call clients to remind them of their future appointments. Lastly, I handle all of the money and help clients check out at the end of their visit.

Hollister co.
May 2012 - Aug 2012ModelI worked on the floor helping customers shop and find the right sizes and styles. While on the floor I was responsible for keeping the clothes folded nicely and properly greeting the customers. I also worked the cash register to help customers check out at the end of their shopping experience.

The cheesecake factory
May 2013 - May 2021Hostess / serverAt the Cheesecake Factory I greet the guests, find the best table for them, and bring them there. This position is all about customer service and doing what makes the customer happy.I am responsible for multitasking and ensuring my guests have a delicious meal and amazing experience with the end goal of the guests returning in the future.

John h. chafee center for international business
Sept 2015 - Nov 2015Market research internAt the Chafee Center I engage in different business related projects such as; market research, event planning, global training programs, research and data analysis, and general business administration.

Keller williams realty, inc.
Jan 2016 - May 2016Marketing internAt Keller Williams I assist one of the real estate agents in enhancing all of her social media by scheduling posts and encouraging likes and follows. I also help her by creating email blasts, mailing, and designing promotional items that are sent to prospective clients.

Advizex
Jan 2017 - May 2021In this position I support Sales and Marketing in the acquisition of new customers. I work directly with a leadership team committed to growing market share, developing lasting relationships with key clients and customers, and creating winning proposals, presentations and communications strategies. Additionally, I develop and implement company promotional plans using a variety of marketing tools and data analytics including advertising, client events, media and public relations, community involvement, professional associations, social media, direct mail, conferences/tradeshows, and more.- Provide project management for marketing campaigns.-Develop and manage content for website and social media channels.-Assist in website analytics, SEO Analysis, and Google AdWords.-Work with marketing and sales team members to establish consistent branding.-Collaborate with external advertising agency.-Brainstorm and develop ideas for innovative marketing campaigns including email, radio, print and more.-Contribute to copywriting and produce written material to support marketing campaigns. -Provide Graphic design support and create promotional materials. -Conduct market research.-Coordinate and support promotional events and campaigns. -Plan and execute initiatives to reach the target audience through appropriate channels. Show less
Business Development Manager - Healthcare
Aug 2019 - May 2021Marketing Coordinator
Jan 2017 - Aug 2019

The channel company
May 2021 - nowClient success managerIn this position I work closely with marketing architects, creative team members, clients and channel stakeholders to develop and execute successful marketing campaigns. I provide end-to-end project management and act as the primary relationship manager between The Channel Company and the client from kickoff through wrap up, creating a positive experience. I proactively manage multiple concurrent projects and gather data from multiple vendors to analyze and present project results to help clients make informed business decisions. My biggest goals in this role are to ensure a positive customer experience, meet deadlines and exceed execution expectations. Show less
Licenses & Certifications
- View certificate

Dynatrace partner foundation certification
DynatraceDec 2020
Volunteer Experience
President of Club
Issued by St. Jude Children's Research Hospital on Sept 2012
Associated with Nicole DiZuzio (Williams)
Languages
- spSpanish
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