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Muhamad Alif Hidayat

Muhamad Alif Hidayat

IT Infrastructure - Intern

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location of Muhamad Alif HidayatIndonesia

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  • Timeline

  • About me

    IT Infrastructure & Network Engineer

  • Education

    • STMIK Bani Saleh

      2014 - 2018
      Bachelor of Technology - BTech Information Technology

      Activities and Societies: 1. Badan Eksekutif Mahasiswa - Mentri Pada Kementrian Kesekretariatan ( September 2016 - September 2018 ) 2. Badan Eksekutif Mahasiswa - Sekretariat Jendral Pada Kementrian Penelitian Dan Pengembangan ( September 2016 - September 2018 ) 3. Himpunan Mahasiswa Teknik Informatika - Anggota ( September 2014 - November 2018 ) 4. Badan Eksekutif Mahasiswa - Anggota Muda ( November 2014 - September 2015 ) 5. Badan Eksekutif Mahasiswa - Anggota Departemen Litbang ( September 2015 - September 2016 )

  • Experience

    • Gecko Internet (Pt. Econdelight)

      Nov 2017 - Dec 2017
      IT Infrastructure - Intern

      1. Analyst Network and Infra System on Gecko ISP2. Support Installation Wireless Network over WAN3. Handling Customer Complaint, Maintenance, Troubleshooting4. Handling Tiketing

    • PT Bank Muamalat Indonesia Tbk

      Dec 2018 - Oct 2020

      1. Process and maintain confidentiality customer data2. Ensuring Data Center Operation 24x73. Control and safeguard physical assets of Data Center4. Monitoring Infrastructure and Facility Data Center5. Monitoring banking critical system (Payment, E Channel, Treasury, Core Banking) and other supporting systems6. Running process early day system (start of day) and end of day systems (End of Day)7. Initial identification of system, infrastructure and facility data center problems8. Escalate and coordinating with internal IT support team and third parties for handling system, infrastructure and facility issues9. Running process Backup / Restore data10. Making a documentation for every operational activity in Data Center11. Managing, Monitoring and Control Network for Infrastructure, Database, System, Server, Virtual Account and Branch. Show less

      • IT Core Banking Development

        Mar 2020 - Oct 2020

      • IT Data Center Operation

        Dec 2018 - Mar 2020

    • Primaya Hospital

      Oct 2020 - Dec 2021
      IT Staff

      1. Manage & Improvement Network Infrastructure (Fortigate : Bandwith Limitation, Routing, VLAN Management , VPN Access, LAN, Switching)2. Coordinate & Escalation Network Problem to Internal user and External (ISP)3. Adopting, Manage & Improve Network Security & Firewall (Transparent Proxy using Squid Proxy, Port Allowed, Port Forwarding, User Management Access)4. Maintenance Server, Storage & Database Production & Replication (Linux Ubuntu Server, Windows Server, MysqlDB)5. Patching server update & Automation job using Cronjob6. Manage Server Security (SSL Certificate, Port Firewall)7. Monitoring Network, Server & Storage (Bandwith, User Log, Server Utilty : Disk Health, Memory, CPU Thread)8. Manage & Maintenance Centrallized Wifi Network Access (Unify)9. Managing Backup Resource for User Data (Synology NAS)10. Provide request Data Fixing / Data Injection from User SIMRS11. Provide Daily Report , Monthly Report, Yearly Report using Automation Report ETL Pentaho12. User Support (Upgrading & Troubleshoot Hardware : PC / Laptop/ AIO/ Printer, Software: OS Update, Software Update, Network : Internet Access, File/Folder Sharing, Printer Sharing) Show less

    • PT Paramount Enterprise International

      Dec 2021 - Jan 2024
      IT Infrastructure & Support Specialist

    • PT SURYA SEMESTA INTERNUSA TBK

      Jan 2024 - now
      IT Infrastructure & Network Supervisor

  • Licenses & Certifications