Experience

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  Mcalister's deli (corporation)

  May 2006 - Jan 2007

  Cashier/ food runner

  • Accepted customer orders and collected customer payments• Delivered ordered products to customers• Stocked food and work supplies• Cleaned customer and work areas

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  Ritas italian ice

  Aug 2007 - Jul 2010

  Shift leader/ treat team member

  • Promoted to shift leader with responsibility for store operations• Accepted customer orders and collected customer payments• Delivered ordered products to customers• Attended special events representing the company as its mascot while interacting with customers • Stocked food and work supplies• Cleaned customer and work areas

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  Cumulus broadcasting

  Jun 2011 - Jul 2011

  Promotions intern (q100)

  • Promoted radio station through remote events including listener interaction and game facilitation• Provided office support to track prize winners and assist with other promotions department activities

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  Cumulus broadcasting

  Jun 2012 - Sept 2012

  Remote technician (q100)

  • Promoted the radio station through remote events including listener interaction and game facilitation• Provided office support to track prize winners and assisted with other promotions department activities• Responsible for all aspects of remotes and events while on-site• Contributed input and ideas for promotional games

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  Merrill lynch

  Nov 2012 - Sept 2013

  Client associate/administrative support

  • Supported wealth management advisors in serving clients needs • Provided phone support for the clients and team members• Maintained wealth advisors’ calendars for client meetings• Fulfilled client money transfer requests via distributions, wires, or journal entries • Created and maintained client profiles and files• Facilitated in the resolution of client problems • Provided administrative services

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  92.5 fm the bear

  Nov 2013 - Mar 2015

  On-air talent/board operator/administrative support

  • Hosted and Co-hosted on multiple on air shows• Performed production work (voice) on commercials• Operated control board• Promoted the radio station through remote events by interacting with listeners • Provided office support

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  Jeff edwards cpa

  Jun 2014 - Dec 2014

  Social media coordinator

  Provided social media marketing implementation support to small businesses including:• Creation of Facebook and LinkedIn pages• Formatted and posting blogs using Word Press• Updated status and other content on Facebook and LinkedIn • Analyzed and reported the social media strategy results

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  Starus medical group

  May 2015 - Feb 2016

  Social media coordinator

  • Provided social media support including:o Creation of Social Media Pageso Posting and creating content for social media pages o Conducted and supervised social media marketing related meetingso Provided administrative support

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  David's bridal

  Aug 2015 - Oct 2016

  Sales consultant/stylist

  • Guided customers throughout the shopping experience• Greeted customers in a timely fashion, while quickly determining their needs• Scheduled appointments• Responded to all customer inquiries thoroughly and professionally• Built relationships with customers to increase the chance of repeat business or referrals• Organized and cleaned the bridal store• Placed merchandise orders • Provided product knowledge and promotions

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  Upswell

  Oct 2016 - Mar 2021

  • Fitness Marketing Expert-Manages 70% of the company’s fitness clients and assist in developing marketing campaigns• Maintain knowledge and understanding of the client’s business to recognize opportunities for growth• Build and maintain strong client relationships• Strengths in the ability to solve problems, analyzing warning signs, identifying the problem, and finding a solution• Responsible for accurately gathering client demographics for saturated and specialty mailings• Responsible for collecting client provided material on time to avoid job delays• Analyze demographics in order to select the best mail routes to optimize ROI• Create and analyze ROI summaries• Use a CRM to input data, pull/create reports and closely monitor job status changes to ensure no job delays• Adhere to strict deadlines • Order client materials • Carefully review & proofread all creatives and print samples to ensure the highest quality• Provide administrative services Show less

  • Senior Account Manager

    Aug 2019 - Mar 2021

  • Account Manager

    Oct 2016 - Aug 2019
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  Ror

  Mar 2021 - now

  • Maintain knowledge and understanding of the client's business to recognize opportunities for growth • Build and maintain strong client relationships• Strengths in the ability to solve problems, analyzing warning signs, identifying the problem, and finding a solution• Responsible for collecting client provided material on time to avoid job delays• Analyze demographics in order to select the best mail routes to optimize ROI• Create and analyze ROI summaries• Use a CRM to input data, pull/create reports and closely monitor job status changes to ensure no job delays• Adhere to strict deadlines• Carefully review & proofread all creatives and print samples to ensure the highest quality Show less

  • Associate Account Director

    Apr 2024 - now

  • Senior Account Manager

    Mar 2021 - Apr 2024