Talk to sales Try for Free
Beth Friel

Beth Friel

English Language Assistant

Followers of Beth Friel110 followers
location of Beth FrielGlasgow, Scotland, United Kingdom

Connect with Beth Friel to Send Message

Connect

Connect with Beth Friel to Send Message

Connect

  • Timeline

  • About me

    Research and Influencing Officer at Carers Trust

  • Education

    • University of Aberdeen

      2013 - 2018
      Bachelor of Arts - BA Hispanic and Latin American Languages, Literatures, and Linguistics, General 2:1

      Activities and Societies: Feminist Society, Hispanic Society, Hockey.

    • University of Glasgow

      2021 - 2022
      MSc Public Policy and Management Public Policy Analysis Merit

  • Experience

    • British Council

      Sept 2015 - Jun 2016
      English Language Assistant

      As a requirement for languages degree, spent a year living and teaching English in Madrid. Taught a wide variety of ages, from 16 to middle aged, and assisted in multiple subjects such as IT, Marketing and grammar. Whilst the role was to originally assist the English teacher, as I grew in confidence in the position, I gradually began to lead my own classes which required great organisation and communication skills. Position was also an opportunity to help develop my own Spanish skills.

    • The Pier Cafe

      Mar 2018 - Jul 2018
      Waitress

      Member of Front of House for a local cafe on Aberdeen's beach front. Main responsibilities were to greet and serve customers, and be able to provide suggestions and full understanding of the menu. Being a key team member with good communication skills was vital to provide a friendly and efficient service to ensure customers felt welcomed and satisfied with the service.

    • GAG REFLEX LTD.

      Aug 2018 - Aug 2018
      PR Street Team

      Member of a street team for a production company helping to promote multiple shows during the Edinburgh Fringe Festival. Main responsibilities include to distribute flyers for the shows to encourage members of the public to attend and be a good representation of the company. Full understanding of the all the shows is necessary, as well being able to communicate effectively the public and have sound time management. Promoted to Street Team Supervisor during 2018 Fringe.

    • SYKES

      Oct 2018 - Feb 2019
      Customer Service Assistant

      Provided customer support for REVOLVE Clothing, an online fashion retailer. Handled all initial customer inquiries by phone, email and live chat, working to meet all daily and weekly targets. Problem- solved to resolve all customer complaints to a satisfactory conclusion whilst complying to company policies regarding orders and refunds. Liaising with external courier companies to organise customer deliveries and process claims for lost packages. Fully trained in General Data Protection Regulation Act 2018. Show less

    • Elite Energy Group

      Jun 2019 - Dec 2021
      ECO Adminstrator

    • GrowGreen Scotland

      Jan 2022 - Apr 2022
      Freelance Policy Researcher

    • Carers Trust

      May 2022 - now
      Research and Influencing Officer

  • Licenses & Certifications

  • Volunteer Experience

    • Mentor

      Issued by MCR Pathways on Feb 2022
      MCR PathwaysAssociated with Beth Friel

    • Language Ambassador

      Issued by University of Aberdeen on Sept 2017
      University of AberdeenAssociated with Beth Friel

    • Bronze Certificate

      Issued by Saltire on Aug 2011
      SaltireAssociated with Beth Friel