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Caroline Stuhr, PMP

Caroline Stuhr, PMP

Followers of Caroline Stuhr, PMP303 followers
location of Caroline Stuhr, PMPUnion, Kentucky, United States

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  • Timeline

  • About me

    Senior Implementation Engineer at TrackVia, Inc.

  • Education

    • Eastern Kentucky University

      2015 - 2019
      Business Administration and Management Computer Information Systems Major & Network Management Concentration & International Business Minor

      Activities and Societies: EKU Honors Program, Student Activities Council Treasurer, Beta Gamma Sigma Honor Society, Order of Omega Honor Society Chi Omega Fraternity (Mechanics Head Coordinator), Kentucky Institute of International Studies Student

  • Experience

    • Sports Of All Sorts KY

      May 2016 - Mar 2017

      • Organized and managed equipment used in recreational and fitness activities• Greeted, checked-in, and monitored member admittance to the facility• Promoted and sold annual fitness memberships to prospective members• Educated members on specific equipment usage and general fitness center information Developed and implemented summer day programs for children aged 5 to 13.

      • Fitness Center Specialist

        Dec 2014 - Mar 2017

      • Child Development Program Manager

        May 2016 - Aug 2016

    • Cengage

      May 2017 - Jul 2017
      Special Orders

      • Efficiently process customer orders using shrink-wrap and machinery to create bundles and kits• Utilize sight recognition and matching of numeric and alpha listings to ensure bundles and kits are accurate

    • Software Masters Inc

      Jan 2018 - May 2018
      Intern

      • Identified venues within various cites that hold public events• Promoted the value of websites to businesses • Integrated items into Every.City software • Designed website with up-to-date graphics, news, and other items

    • 2U

      Jun 2019 - Jun 2021
      IT Helpdesk Associate

      • Providing on site and remote resolution of common desktop computing issues (PC andMac), and acting as local enforcement for IT security policies.• Supporting, modifying and provisioning new users for an IP based PBX phone system• Responsible for inventorying hardware and organization of our IT storage room.• Reception and resolution of a high volume of HelpDesk cases/tickets submitted by 2Uemployees experiencing technical issues.• Management and tracking of web tools access of fellow 2U employees within our CMS.• Assisting with IT HelpDesk related projects within JIRA as needed. Show less

    • TrackVia

      Jun 2021 - now

      - Manage multiple projects on a schedule from scoping to launch- Gather requirements and partner with customers to define their workflows - Translate scope into a comprehensive project plan in order to build the architecture and workflow of their online application- Design databases and build tables, forms, filtered/formatted reports, dashboards and set up user permissions- Set proper expectations and meet project milestones- Assist with the app deployment and user-acceptance-training on the TrackVia platform- Conduct post-project retrospectives to assess opportunities for further development and areas for improvement with internal processes Show less

      • Senior Implementation Engineer

        Feb 2024 - now

      • Implementation Engineer

        Mar 2022 - Feb 2024

      • Senior Technical Support Specialist

        Jun 2021 - Mar 2022

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Caroline Stuhr, PMP
      College of Business and Technology Student Commencement Speaker Eastern Kentucky University May 2019
    • Awarded to Caroline Stuhr, PMP
      Outstanding Intern of the Year 2017-2018 Eastern Kentucky University Career & Co-op Office Apr 2018