Experience

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  Everis

  Sept 2012 - Aug 2014

  Functional analyst

  *Coordinate operations and implementation tasks carried out by teams located in different Latin American countries.*Analyze and configure the system in order to optimize the sending of commands to the DirecTV satellite covering the customer's needs.*Perform tests and evaluate results to define the implementation of any modification in the system configuration.*Collaborate in the creation of functional tests and data collection to complete the defined tests.*Support to the different countries in the region in the different levels of incidents or needs they may have, meeting dates committed to the business in regional projects.*Incident attention and resolution, giving response to the different markets within the times committed in the SLAs. Show less

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  Accenture

  Sept 2014 - now

  Constant monitoring of the status of the services developed for the client. Includes development status and unit test results. Follow-up of the progress and results of the tests in order to meet the deadlines committed to the client.Maintain constant communication with all stakeholders, always looking for a successful outcome of the different deliveries on time and "definition of done" of the services designed and developed for the client. Follow up and support the client's tests to ensure functionality according to the request indicated in the user stories.Analyze results obtained in the tests performed to identify possible errors to categorize and address them appropriately.Due to my experience as a business analyst I can define test cases of the services/applications developed within the integration area at Directv. Show less Manage, and document the requirements in which the integration competency center participates.Support the business logic to provide solutions according to the requests made by the business. To gather requirements by interviewing the requesters of those requirements to obtain clear information that will be used for the development of the solutions. At the same time, provide support to the implementations, help in business logic problems (XML, WSDL, SOA), perform the tests after the implementations in the different environments. Show less

  • Test team leader at Accenture

    Jan 2017 - now

  • Functional Analyst

    May 2015 - Jan 2017

  • Downstream Coordinator

    Sept 2014 - May 2015