Deep Enrich
Aashish Tripathi
57 followers
Delhi, India
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About me
Incident Manager at Webhelp
Education
Amity University
2008 - 2012Bachelor of Technology (B.Tech.) Electronics and Communication
Experience
IBM
Jan 2015 - Oct 2018Providing remote IT services over Active Directory, resolving various networking issues, handling queries regarding VPN, Outlook. Also getting in touch with various resolver groups for Incidents. Worked on Service Now ticketing tool.
Practitioner
Jan 2015 - Oct 2018Technical Support Analyst
Jan 2015 - Oct 2018
Webhelp
Oct 2018 - nowIT Incident Manager
Licenses & Certifications
Watson Analytics - Level 1
IBMJun 2018
Languages
- enEnglish
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