Experience

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  United cerebral palsy of greater dane county

  Jan 2016 - Jul 2017

  Support families by providing care for individuals with disabilities either in their own home or out in the community. Work with the family and individual to accomplish personal short term or long term goals for that family member. Work further on developing social skills or taking on more responsibilities for that individual, while providing a break from care for the assigned family. An after school program designed to provide individuals the opportunity to get out in the community and partake in activities that are age appropriate, while giving them social support and assisting with social cues.

  • Respite Care Provider

    Mar 2016 - Jul 2017

  • Inclusion Facilitator

    Jan 2016 - Jun 2016
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  Goodwill of south central wisconsin

  Jan 2017 - Jul 2017

  Direct care specialist

  Goodwill Mission Services mission is to provide employment, housing and to support individuals in their local community in order for them to gain maximal independence and know that everyone has a purpose and place in society. Focus on supported employment and community integration. Direct Care Specialist assists client on the job with task completion, prompting when necessary and mediator between employer and employee.

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  Truman medical centers

  Aug 2017 - Sept 2019

  Community rehabilitation specialist

  Community Rehabilitation Specialist provides supportive services for clients who are experiencing troubles as a result of a disability and/or mental illness. Services may include independent living, skill building, community integration, job skill training, psycho-educational classes, rehabilitation planning, community activities, client and family education, self advocacy, referral to other service providers, and crisis support. Rehab Specialist works with client’s team of care providers to help them achieve a fulfilling life and have access to opportunities to better themselves within their own community. Show less

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  Mental health center of denver

  Sept 2019 - Sept 2021

  Vocational counselor ii/education

  Facilitate rehabilitation activities and supporting consumers that are interested in vocational evaluation, work training and skill training for those wanting to volunteer or achieve part-time/full-time employment. Creating rehabilitative curriculum, wellness and community activities related to individual recovery plans. Clinical lead trainer for MHCD's mobile app for telehealth services, working along side the IS/Quality Improvement teams and the people we serve. Helping pilot two programs, Unite Us and PARTNERme, with the goal of achieving a network of support and resources for the community. Knowledgeable with multiple EHR workflows and clinical documentation. Show less

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  Brightside health

  Sept 2021 - Jul 2024

  Developed and managed company programs, allowing for service expansion in new markets. Led ongoing support efforts for a clinical network as the primary point of contact. Created and implemented comprehensive project plans for new initiatives with clinical impact. Analyzed clinician feedback and conduct focus groups to enhance system functionality Led the expansion of a new team within the network operations department with a focus on operational efficiency within the network. Refined the final phase of onboarding, facilitating the training of 20+ clinicians weekly. Develop and implement structured touchpoints to support clinicians during their initial sessions and throughout their first month. Establish systems to review and manage clinical expectations effectively. Managed network member access for clinicians within the organization. Identified and addressed quality/performance issues among the clinician roster. Conduct system-focused training sessions to educate clinical new hires and maximize clinical effectiveness. Provide comprehensive assistance for resolving system and technical issues raised by the network. Facilitate management of schedule changes for the clinician workforce. Offer dedicated support throughout the company's onboarding and termination processes.

  • Therapy Network Manager

    Dec 2023 - Jul 2024

  • Provider Success Manager

    Sept 2022 - Jan 2024

  • Sr. Provider Services Associate

    Mar 2022 - Sept 2022

  • Provider Operations Associate

    Sept 2021 - Mar 2022
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  Apixio

  Sept 2024 - Mar 2025

  Customer success manager
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  Datavant

  Mar 2025 - now

  Client success manager