Experience

• 

  Foresight automation products pvt. ltd.

  Sept 1996 - Dec 2000

  Territory manager

  Direct/Channel Sales & Pre-Sales for Uninterruptible Power Supply (UPS) product, Power Management Software products like PowerMonII, SmartMon and Network Security & Content Filtering products from Zonelabs, Cyberpatrol and SurfControl.

• 

  Cyneta networks

  Jun 2001 - Oct 2002

  Senior software developer

  Worked on Cyneta’s Adaptive Switching Platform [CASP] Intelligent Packet Control Node [IPCN] module developing GPRS to Wireless TCP tunneling implementation and optimization using caching, shared memories, and parallel processing technology.

• 

  Naturesoft

  Oct 2002 - Jul 2003

  Technical project – module leader

  Development of IP QoS/Bandwidth Management/Traffic Control module for Royal Challenge Firewall Appliance allocating bandwidth based on services like web/mail/messaging to various group of users in the Enterprise LAN environment.

• 

  Gsec1

  Aug 2003 - Apr 2006

  Senior member – technical staff

  Design and development of Prodify Firewall Appliance primarily worked on anti-spyware, anti-spam, anti-phishing modules, web/mail/ftp forward & reverse gateway proxy modules and heartbeat module for remote firewall appliance management.

• 

  Mindtree

  Apr 2006 - Jul 2014

  Product Inception, Architecture and Management of Cloud Orchestration & Infrastructure Management product called VMUnify. Played the role of an Engineering Manager in development & sustenance of an enterprise class Backup and Recovery product which involved creation of a security wrapper over RSA BSAFE and OpenSSL library, reverse engineering, security hardening, providing IPv6 support and messaging infrastructure optimizations.

  • Technical Director

    Jan 2010 - Jul 2014

  • Senior Technical Manager

    Apr 2006 - Dec 2009
• 

  Cisco

  Jul 2014 - now

  Sr. manager, customer experience product management

  As Digitisation comes to the forefront of every major business strategy, Cisco Customer Experience (CX) is uniquely innovating and helping our customer’s transition towards next-generation of digital capabilities and solutions. Delivering a broad profile of solution capabilities and rich set of proactive services, CX is co-creating transformational business value for our end customers. These capabilities are innovatively delivered to our customers through a mature and proven Global Delivery model in a synergic sense through our Theatres, Architecture Centers of Excellence and Global Delivery Center organisations. These three organisations within CX create a rhythmic flow of customer journeys across solution portfolios ultimately co-creating and delivering transformational experience for customer businesses.The CX Center is one of the important cornerstones of CX success in a global market place complementing the overall service delivery with architectural and foundational expertise across our portfolio. The CX Center organisation is a paradigm of diverse talent across our centers Bangalore, RTP, Mexico, Krakow, Sydney and Dalian in China. The organisation has been instrumental over the course of last 13 years plus in instrumenting and harnessing a profitable growth for all of Services delivery. Through an end-to-end framework of business capabilities (engineering and non-engineering functions), we create a rich harmony of service delivery excellence through global best practices, architectural expertise, intellectual capital, innovation, automation in synergy with business & technical leadership. Show less