Experience

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  Startek india

  Jul 2019 - Jun 2020

  Operations executive

  - Provided L2 support to Paytm customers via chat on Salesforce CRM.- Automated daily reports using Excel Macros, reducing report generation time by 50%.- Contributed to Standard Operating Procedure (SOP) documentation for the team.

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  Hcltech

  Dec 2021 - Apr 2024

  Analyst

  # Professional Achievements- Led a team of 3 developers to enhance AWS monitoring with Datadog, reducing deployment time by 30% and troubleshooting by 50%.- Developed ”Synthetic Monitoring Browser and API upchecks” on AWS Fargate and migrated 25+ upchecks from Datadog Synthetics, ensuring 24/7 uptime, saving 30% costs and 70% time.- Automated manual processes, resulting in $300,000+ cost savings and reduced manual effort.- Implemented and managed Nomad clusters for custom applications, integrating Consul, Vault, HAProxy, and AWS ELB for optimal performance.- Created CI/CD pipelines to build, test and deploy applications on Nomad clusters using Jenkins, Docker, and Terraform.- Ensured the continuous operation of an existing Kubernetes cluster on AWS EKS.- Collaborated with AWS Professional Services to deploy AWS Workspaces VDI, serving 500+ contractors across multiple regions.- Automated UiPath nuget package deployment using GitHub Actions, cutting deployment time by 50%.- Automated UiPath Server installation and configuration with Terraform and Ansible, reducing deployment time by 50%.- Designed and maintained Datadog dashboards and monitors with Terraform, achieving a 70% reduction in deployment time.- Oversaw AWS cloud infrastructure, including EC2 instances, Lambdas, S3 buckets, and VPCs.- Proactively addressed and resolved AWS service issues related to connectivity (VPC, Security Groups, NACLs, Route Tables, and VPNs) and security (IAM and CloudTrail).- Reacted promptly to Datadog alerts for AWS, maintaining the proper installation and configuration of the Datadog agent on Windows/Linux servers.- Automated server patching seamlessly with AWS Systems Manager and facilitated efficient infrastructure provisioning using Terraform. Show less

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  Opstree solutions

  Apr 2024 - now

  Devops specialist