Maneesh KS

Experience

• 

  TECHNOBAY

  Jun 2013 - Sept 2014

  APPLICATION SUPPORT ENGINEER

  • Providing training and support to users about the software product.• Implementation and training of ERP Application.• Implementation of Business application and back end Platforms like MS-SQL Server• Install, maintain and upgrade standard and custom software packages for individual and corporate clients.• Provide online and remote assistance for technical faults• Providing Support for clients Through Team viewer and Telephone

• 

  Pentagon Information Technology

  Mar 2015 - Mar 2018

  IT Consultant

  • Providing Support and implementation for IT infrastructure to various sized Companies.• Consulting IT needs like Server Deployment, Network infrastructure Email Implementation to clients • Deployment and Installation of Servers, Network devices at client side.• Providing Server Level, Desktop Level and Network Level Support to AMC clients• Providing support to clients based on the ticket management system • Providing on-site support and remote support to clients• Providing Email support to clients in various platforms like shared hosting, G-suit, Office 365 and Rackspace cloud Show less

• 

  Pinnacle Smart Technologies LLC

  Mar 2018 - Oct 2021

  IT Support Engineer

  Server Platform-----------------• Efficiently understanding customer requirements, identifying technology, initiating development, implementation, and solution providing.• Installation, Configuration of Microsoft Windows Server OS in different vendor platforms.• Installation and Configuration of Server Services Active Directory, DNS, DHCP, Remote Desktop Services, Print Server, HA & Failover clustering.•Implementation of IT infrastructure to various sized companies.•Consulting IT needs like Server Deployment, Network infrastructure Email Implementation to clients•Installation and Configuration of Servers of Different Vendors HUAWEI, HP, DELL, IBM.•Installation and Configuration of Windows 2008, 2008R2, and 2012 R2 and 2016 Servers.•Hyper V Virtualization installation, Hyper V failover Cluster Configurations, and hosting storage•Active Directory Configuration User, Group, and OU Creations.•Group Policy Configurations and Management.Client Platform----------------•Installation and Configuration of Windows 7, Windows 8 and Windows10•Installation and Configuration of Printers•Troubleshooting Windows 7, Windows 8, and Windows 10 related issues.•Installation, Configuration, and Troubleshooting of ERP software related issues.•Configuration and Troubleshooting Outlook related issues.•Troubleshooting Internet-related issues•Troubleshooting Antivirus related issues.Networking Platform------------------------•LAN, WAN configuration in Multivendor Network Devices.•Access Point and Access Controller Devices•Configure ACL, NAT, SSH, Syslog, Password Recovery, IOS management, Backup and Restore•Switching - VLAN, VTP, STP, Rapid STP, Ether Channel, Intervlan routing•Installation of Firewall devices, Configuring WAN, VPNs using Fortinet and SonicWALL.•Installation and Configuration of Fortinet Firewall and SonicWALL (WAN, VPNs-SSL-IPsec-Site-to-Site & Port forwarding). Show less

• 

  Pinnacle Smart Technologies LLC

  Feb 2022 - now

  System Engineer