Experience

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  Blaines farm and fleet

  Jan 2014 - Jan 2017

  Team lead

  ● Analyzed sales data and performance metrics across 5+ departments, identifying trends and opportunities for improvement● Traveled to 8 different locations to facilitate remodels and stocking, achieving an average 20%reduction in setup time and ensuring timely store openings● Mentored and coached a team of 10 members, leading to an improvement in their productivityand an increase in employee satisfaction● Collaborated with cross-functional teams to implement standardized processes, leading to a 25% reduction in operational errors and enhancing overall store efficiency● Fostered a culture of transparency and trust through regular team communication and feedback sessions, resulting in a decrease in employee turnover and improved collaboration among departments Zobrazit méně

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  Aspirus wausau hospital inc

  Jan 2017 - Jan 2018

  Healthcare analyst

  ● Identified and implemented process improvements resulting in a 20% reduction in client complaints and an increase in overall client satisfaction● Analyzed large datasets and identified key trends and patterns, leading to data-driven recommendations that improved operational efficiency across the department● Maintained a comprehensive and up-to-date documentation system, reducing information retrieval time by 30% and ensuring accuracy in compliance audits● Conducted team retrospectives, providing valuable insights that contributed to an increase in team collaboration and decision-making efficiency Zobrazit méně

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  Uw health

  Jan 2018 - now

  Certified nursing assistant/unit health coordinator

  ● Documents actions, insights, and findings through forms, reports, logs, and records, resulting in improved data accuracy and accessibility for stakeholders and team members● Coaches and mentors 1-2 new hires during the onboarding process, ensuring their smooth integration into the cross-functional team● Serves as the primary liaison for a facility with a client base of over 350 individuals, facilitating effectivecommunication and relationship management between clients and stakeholders● Collaborates with cross-functional teams to analyze, identify, and document key system requirements,contributing to the successful implementation of solutions across departments● Met with stakeholders on a weekly basis to ensure the business vision is being relayed correctly to the teams.● Used Data Visualization softwares to present models to team to improve overall processes● Worked with stakeholders and partners to help identify and understand their requirements within the scope of a project. Zobrazit méně

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  Testifyr

  Jan 2023 - now

  Business analyst

  ● Collaborates with business and development teams to analyze, translate, and document businessrequirements for the initial version of Testifyr, resulting in 20% reduction in development time● Conducts thorough requirements gathering and analysis across two projects, translating business needs intowell-defined user stories and acceptance criteria, resulting in a increase in development efficiency andon-time delivery● Works together with product owner and scrum master to successfully facilitate sprint planning, sprintreview, sprint retrospective, and backlog refinement, leading to improvement in team productivity● Analyzes user stories and optimized product features; reduced customer support issues and increased useradoption by 40%● Utilizes Jira, Miro, and Confluence to track progress during sprints, and facilitate transparentcommunication with the business and scrum team, resulting in streamlined workflows, improvedcollaboration, and enhanced project visibility Zobrazit méně