Experience

• 

  Johnson & johnson

  May 2000 - Jul 2007

  Product management specialist
• 

  Hsbc

  Mar 2009 - Aug 2013

  Judge decision coordinator

  Responsible to adjudicate/underwrite credit applications for credit card requests while continuing to develop excellent customer service skills to partners

• 

  Discover financial services

  Aug 2013 - Jan 2014

  Fraud investigator

  Conducted routine to complex card fraud investigations, error resolution processing, and monitoring of credit card fraud detection systems to ensure fraud mitigation is most effective for the organization. Made impact, independent decisions in a fast-paced environment and be empowered to apply professional judgement while analyzing cases daily. Understood suspicious activity reporting requirements, make recommendations to file, and/or prepare such reports accordingly.

• 

  Jpmorgan chase & co.

  May 2014 - now

  Responsible for delivering Operational and Weekly reporting to several of the functions within Compliance Operations by creating business efficiencies and reporting leveraging statistics, technology, and business knowledge to automate solutions and create data or reports out of complex business specifications.

  • Vice President Compliance Manager

    Aug 2014 - now

  • Compliance Officer

    May 2014 - now