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Carlos Hernandez

Carlos Hernandez

Assistant Director

Followers of Carlos Hernandez111 followers
location of Carlos HernandezEl Paso, Texas, United States

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  • Timeline

  • About me

    Hospitality & Facility Manager | Customer Service Expert | Team Leader

  • Education

    • Los Angeles City College

      2015 - 2016
      Bachelor's degree Hospitality Administration/Management

    • The University of Texas at El Paso

      2000 - 2001
      Bachelor of Arts - BA General Studies

  • Experience

    • Chateau Marmont

      Jan 2006 - Jan 2011
      Assistant Director

      Managed high performing staff of 40 employees in a Hollywood landmark hotel. Provided leadership and oversight for a crew trusted to provide hospitality services for multiple celebrities and famous clientele.

    • Marble Room

      Jan 2011 - Jan 2012
      Assistant General Manager

      Supervised operations and customer experience at themed restaurant in the famous “Gaslamp” district of San Diego. Directed restaurant activities with Chef, Head Waiter, live band, and support personnel.

    • Willie Jane Restaurant

      Jan 2013 - Jan 2014
      Floor Manager

      Oversaw floor operations and client needs at boutique style restaurant with Southern cuisine that catered to business and social atmosphere. Communicated with Chef and Head Waiter for restaurant operations.

    • Hotel Casa Del Mar

      Apr 2014 - now
      Shift Supervisor

      Leads 50-member housekeeping team that maintained 120 rooms in high-end hotel and resort that was selected by the hospitality industry’s TripAdvisor as the #1 hotel in the exclusive Santa Monica market

  • Licenses & Certifications

    • Food Safety Manager

      State of California
      Jan 2006