Experience

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  Terra proxyma

  Sept 2003 - Oct 2004

  Technical support engineer

  IT helpdesk/network support engineer for Renault, Renault Trucks, Societe Generale, Laboratoire Fournier, GIDE LoyretteNouel. Special assigned on-site support in Electricite De France.

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  Hp

  Nov 2004 - Dec 2007

  It customer service manager

  Maintained key customers (Philip Morris, BAT, GE, Sony-Ericsson) and lead customer service team to provide IT on-site support.

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  Newfield exploration

  Jan 2008 - Dec 2021

  China it manager

  • Took charge of IT service management to all China Business Units (Beijing, Shenzhen, Tanggu, Qingdao, Yantai, Chiwan). • Led IT team which including 7 subordinates to support various aspects of business needs such as budget, design and execute technical scheme to meet all business demands for Newfield China. • Built up IT Infrastructure and maintain system/network stability to ensure a reliable environment. Familiar with mainstream brands of Server, Storage infrastructure and Server Virtualization like: (HP Servers/IBM, Seagate, Netgear Storages/Extreme Network Switches/WatchGuard Firewalls/VMWare, ESX, Virtual SAN, VPN etc...) CCTV configurations (IP Cameras/NAS/Video Encoder/Video Controllers).• Supervised Symantec Anti-virus software. Upgraded virus feature signature timely, scan and clean up periodic to avoid virus attack. • Worked together with Houston IT Department focus on international matters. • Supported China operations such as Drilling Project and Production. Set up/troubleshooting communications between offshore rig and onshore office. Ensured Internet access, Email connectivity and Real-time transmission systems working stable.• Worked closely with Subsurface team to support G&G software and manage license servers/files. Maintained good relationship with business partner CNOOC and crucial venders like Schlumberger, Halliburton, IHS and Petrosys etc…• Received an All-Star Award for confirming significant contribution during business expanding. • Project coordination and implementation support of joint venture projects. Show less

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  Nord anglia education

  Feb 2022 - now

  Area it manager

  According to the overall strategy and business development needs, coordinate and formulate information technology development strategy, including system architecture, data architecture, solutions, phased goals, etc. Responsible for supervising the organization, implementation of daily operations and management.• Maintained essential IT operations, including operating systems, security tools, applications, cloud services, servers, email systems, laptops, desktops, software, and hardware.• Responsible for the planning, design and implementation of the overall digital transformation and information system. Developed the digital strategy base on business requirements, lead the team to provide technical solutions, carry out system training and continuously improve the stability of system to complete the transformation to production environment.• Developed and implemented security measures for organization. Analysis existing security procedures and suggest changes to upper management for increased efficient and extra security.• Formulate and improve information technology-related rules and regulations, clarify demand management, development management, data security, project effect evaluation, etc., and improve management standardization.• Monitored performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.• Responsible for the daily management of the IT team for Nord Anglia, comprehensively improve the capabilities of the team members such as technical support, project management and service management. Led team by training, communicating job expectations, and appraising their performance.• Acted in alignment with the core management team, support administrative team, coordinate internal and external resources, comprehensively enhance the information technology awareness and ability of all members. Show less