Experience

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  Chesapeake bagel bakery and relish catering

  Jan 1996 - Jan 2008

  Owner/operator

  Owned and operated Chesapeake Bagel Bakery and Relish Catering. Introduced Chesapeake Bagel Bakery in two new markets, one of which set franchise record for first-week sales. Launched Relish Catering as a pure start-up venture, building brand and operational model from scratch. Responsible for all day to day operations including employee development and scheduling, event planning, staff management, staff training and customer service. Developed customized marketing plans and processes, comprised of multiple tactical layers, to promote and grow both businesses. Exibir menos

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  Lisa lineberg

  Jan 2009 - now

  Certified fitness nutrition specialist

  Conduct nutrition seminars, webinars, lunch and learns for companies.

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  Ebix, benefits administration and wellness

  Jan 2009 - Jan 2020

  Client success manager

  Manage all aspects of national wellness accounts. Serve as the primary client interface between Ebix and its clients. Communicate and collaborate across multiple time zones with account management team and clients in a 100% remote environment with minimal supervision. Responsibilities include wellness program design, health screen coordination, conducting monthly wellness team meetings, creating and presenting wellness seminars for clients. Continually revise and update client programs based on changing needs and budgets. Plan, develop, and launch client wellness websites and portals. Employ retention strategies that foster client satisfaction and loyalty.Utilize digital communication tools for effective remote work: WebEx meetings, Go to Meeting, Google Chat, Join Me, Drop Box. New tools adopted on a regular basis. Exibir menos

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  Burgess dental

  Jan 2020 - now

  Practice administrator