Experience

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  Cvs pharmacy

  Apr 2006 - Dec 2007

  Store associate

  • Managed retail operations at CVS Pharmacy, including inventory control, cash handling, and delivering excellent customer service.• Organized shipments and maintained store upkeep to ensure a seamless shopping experience for customers.• Implemented strategies that led to a 60% increase in sales and profitability for the store.

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  Richard c. gerardo d.c. inc

  Jan 2008 - Sept 2016

  Office assistant

  • Managed payroll for 10+ employees, handling insurance, time-off accruals, and tax deductions.• Streamlined appointment scheduling, reducing patient wait time by 60% and boosting client satisfaction.• Improved cash flow by tracking accounts receivable efficiently for timely transaction processing.

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  Alcoholism center for women

  Sept 2016 - now

  Operations coordinator

  • Managed facility operations, HR, and IT to support 200+ clients and 30+ users annually.• Collaborated with Executive Director to ensure county and state contract compliance.• Led recruitment efforts, improving retention by 20%.• Conducted safety inspections to reduce workplace injuries and ensure OSHA compliance.