Deep Enrich
Katrina Kepner, MBA
Personal Banker
288 followers
Sun City, Arizona, United States
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About me
QA Manager at USAA Federal Savings Bank
Education
Grand Canyon University
2015 - 2016Master of Business Administration (M.B.A.) Organizational LeadershipGrand Canyon University
2011 - 2014Bachelor of Business Administration (BBA) Organizational Leadership
Experience
Credit Union West
Apr 2006 - Apr 2011Personal Banker
USAA
Apr 2011 - Mar 2021Senior Consumer Loan Underwriter(Non-Real Estate)
Aug 2013 - Mar 2021Consumer Loan Officer/ Insurance Agent
Apr 2011 - Aug 2013
USAA Federal Savings Bank
Mar 2021 - Nov 2021QA Specialist
USAA
Nov 2021 - nowQA Manager
Licenses & Certifications
Certificate in Operational Risk Management
American Bankers AssociationSept 2020- View certificate
Acting Decisively
LinkedInJun 2020
- View certificate
Innovative Customer Service Techniques
LinkedInApr 2020 - View certificate
5 Ways to Control Your Time
LinkedInJul 2020 - View certificate
Critical Thinking
LinkedInMay 2020 .webp)
Project Management
Project Management Leadership Group, Inc.(PMLG)Dec 2018- View certificate
Improving Your Focus
LinkedInJul 2020 - View certificate
Getting Things Done
LinkedInJul 2020 - View certificate
Using Questions to Foster Critical Thinking and Curiosity
LinkedInJun 2020 - View certificate
Working with Upset Customers
LinkedInApr 2020
Volunteer Experience
Community Volunteer
Issued by United WayAssociated with Katrina Kepner, MBACommunity Volunteer
Issued by Junior Achievement USA on Mar 2017Associated with Katrina Kepner, MBAEvent Coordinator
Issued by ZURIS CIRCLE MY BEAUTIFUL CIRCLE on Dec 2019Associated with Katrina Kepner, MBA
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