Fay Kastani

Customer Service Agent

1000 followers

Athens Metropolitan Area

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Timeline
About me
Omnichannel Marketing, The Ellinikon
Education
- University of Derby
  2016 - 2018
  Master’s Degree International Hospitality Management
- Cardiff University / Prifysgol Caerdydd
  2013 - 2016
  Bachelor’s Degree Business Management, Human Resources
Experience
- Vlassopoulos Travel Services
  Nov 2013 - Apr 2014
  Customer Service Agent
- IRC Greece ( MEIHUNT Corporate Talent Management)
  Mar 2017 - Aug 2017
  Market Researcher
- Expedia Group
  Feb 2018 - Nov 2018
  Market Associate
- Expedia Group
  Jul 2019 - Feb 2020
  Market Associate
- Make Your Image | MYI
  Feb 2020 - Jan 2021
  Ecommerce & Social Media
- LAMDA Development S.A.
  Feb 2021 - now
  Residential Sales Omnichannel Marketing, The Ellinikon
Licenses & Certifications
- Successful Negotiation: Essential Strategies and Skills
  University of Michigan
  Dec 2020
  View certificate
- B2B Marketing Analytics Plus: Quick Look
  Trailhead by Salesforce
  Nov 2021
  View certificate
- Pardot Engagement Studio for Pardot Lightning App
  Trailhead by Salesforce
  Dec 2021
  View certificate
- Chatter Administration for Lightning Experience
  Trailhead by Salesforce
  Oct 2021
  View certificate
- EFSET EXPRESS High Proficiency (CEFR C1/C2)
  EF Education First
  View certificate
- Pardot Email Marketing for Pardot Lightning App
  Trailhead by Salesforce
  Dec 2021
  View certificate
- Salesforce Certified Account Engagement Specialist
  Pardot
  Jul 2022
  View certificate
- Pardot External Activities: Quick Look
  Trailhead by Salesforce
  Dec 2021
  View certificate
- Pardot Lead Generation for Pardot Lightning App
  Trailhead by Salesforce
  Dec 2021
  View certificate
- Pardot Lead Nurturing for Pardot Lightning App
  Trailhead by Salesforce
  Dec 2021
  View certificate
- Pardot Process Automation for Pardot Lightning App
  Trailhead by Salesforce
  Dec 2021
  View certificate
- Pardot Scoring and Grading for Pardot Lightning App
  Trailhead by Salesforce
  Dec 2021
  View certificate
- B2B Marketing Analytics for Lightning App
  Trailhead by Salesforce
  Nov 2021
  View certificate
- Reports & Dashboards for Lightning Experience
  Trailhead by Salesforce
  Oct 2021
  View certificate
- Salesforce CRM
  Trailhead by Salesforce
  Oct 2021
  View certificate
- Digital Marketing
  National & Kapodistrian University of Athens
  Apr 2021
- The Art of Connection: 7 Relationship-Building Skills
  LinkedIn
  May 2021
  View certificate
- Inspiring and Motivating Individuals
  University of Michigan
  Feb 2021
  View certificate
- HTML 5 and JavaScript: First Steps in Web Development
  National & Kapodistrian University of Athens
  Feb 2021
- Fundamentals of Digital Marketing
  Google
  May 2020
- Computer Skills Certification
  Universal Certification Solutions - UNICERT
  Mar 2016
- Creating a Digital Marketing Plan
  Google
  May 2020
- IESOL C2 & ISESOL C2 (Proficiency in English)
  City & Guilds
  May 2013