Mauro A. Navarro

Mauro a. navarro

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  • Timeline

    Aug 2006 - Aug 2011

    Soporte técnico premium

    Telecom Argentina
    Sept 2011 - Feb 2012

    Networking Consultant

    IBM Argentina
    Feb 2012 - Nov 2015

    Consultor en Tecnologías de la Información - Negocios Informáticos S.A.

    Negocios Informáticos SA
    Nov 2015 - Apr 2016

    Rackspace Sales Specialist

    Licencias OnLine
    May 2016 - Jan 2020

    Consultor IT - Presales Manager

    Negocios Informáticos S.A.
    Current Company
    Feb 2020 - now

    HPE Greenlake Principal Customer Success Manager

    Hewlett Packard Enterprise
    Buenos Aires y alrededores
  • About me

    HPE Greenlake Principal Customer Success Manager

  • Education

    • Instituto de formación técnica superior n° 5

      2014 - 2016
      Técnico superior en comercio internacional international business/trade/commerce

      Graduado

    • Universidad nacional de la matanza

      2017 - 2018
      Licenciatura en comercio internacional international business/trade/commerce

      Graduado

  • Experience

    • Telecom argentina

      Aug 2006 - Aug 2011
      Soporte técnico premium
    • Ibm argentina

      Sept 2011 - Feb 2012
      Networking consultant

      Implementación, monitoreo, verificación, modificaciones estructurales de red.

    • Negocios informáticos sa

      Feb 2012 - Nov 2015
      Consultor en tecnologías de la información - negocios informáticos s.a.

      IT solutions design (DataCenter, infrastructure, networking, storage, etc.), certification with vendors, billing, Purchases from suppliers, comprehensive management of public sector projects (technical advice on specifications, price studies), comprehensive management of corporate sector projects

    • Licencias online

      Nov 2015 - Apr 2016
      Rackspace sales specialist

      Resellers development, business strategy. Demand Generation. Startup and management of Microsoft Cloud Solution Provider program.

    • Negocios informáticos s.a.

      May 2016 - Jan 2020
      Consultor it - presales manager

      ​​Presales, sales, IT solutions design (DataCenter, infrastructure, networking, storage, etc.), relationship with vendors (in charge of Partnership programs with Microsoft, HP Inc., HPE, Lenovo, Samsung), billing, Purchases from suppliers, comprehensive management of public sector projects (technical advice on specifications, price studies), comprehensive management of corporate sector projects, logistics coordination and monitoring of international shipments of equipment included in the projects, coordination of presales area. Show less

    • Hewlett packard enterprise

      Feb 2020 - now

      Holds a key role in the customers’ digital transformation journey. Partners with HPE account team’s strategic customers to understand their business objectives, project priorities, and consumption outcomes, orchestrating their adoption journey to optimize their experiences with HPE's portfolio.Proactively guide customers in amplifying the consumption of HPE solutions, achieving increased metering outcomes, and ensuring realizing the maximum value from their investment. The CSM is responsible for delivering enjoyable experiences for the customers throughout their journey with HPE: from onboarding to activation, to the adoption of HPE's offerings, as well as advocacy resulting in increased workload-led consumption, higher revenue outcomes, overall account growth, and customer loyalty. Maximizes the value of as-a-service offerings within the HPE portfolio and guides customers to succeed in achieving their business objectives and outcomes.Engages and manages the post-sales relationship with the customers, by identifying and helping close opportunities that expand HPE’s portfolio reach within each customer, while delivering incremental business value and an outstanding experience. Show less Build strong professional relationships with key executives across the business, industry and region, to establish a solid understanding of the customer’s current and desired maturity states of IT infrastructure, applications, and standards.Actively participate in executive-level workshops or vision setting sessions. Focus on customer´s business issues, evolving market, and industry trends, to act as a trusted advisor to influence IT strategy and investments.Work with various stakeholders on requirements gathering, validating activities, and optimum overall solution design to create the conceptual and functional architecture to show end-to-end design and dependencies and deliver options that drives customer transformation to achieve desired business objectives.Able to define and communicate key value propositions and technical requirements, as well as quantify the impact of the business problem(s), identify the strengths and weaknesses of the overall proposed solution, and deliver solutions to achieve long-term business objectives.Capable of managing large-scale, complex solutions using standard and non-standard partners to meet service level expectations to ensure a superior customer experience.Work closely with account team leadership to optimize strategic account planning and use of competitive intelligence to identify new opportunities in early stages of sales development.Track activity throughout the sales cycle using specific tools and resources and share best practices with peers and partners. Show less

      • HPE Greenlake Principal Customer Success Manager

        Jun 2022 - now
      • Presales Consultant, Enterprise Architect

        Nov 2021 - Jun 2022
      • HPE Nimble & HPE Nimble dHCI Certified Instructor

        Apr 2021 - Jun 2022
      • Presales Consultant, Solution Architect

        Nov 2020 - Oct 2021
      • Storage Sales Specialist

        Feb 2020 - Nov 2020
  • Licenses & Certifications

    • Hpe sales certified - enterprise solutions [2016]

      Hewlett packard enterprise
      Jul 2016
      View certificate certificate
    • Hpe master ase - storage solution architect v3

      Hewlett packard enterprise
      Nov 2018
      View certificate certificate
    • Hpe sales certified - it business conversations [2017]

      Hewlett-packard
      Jun 2017
      View certificate certificate
    • Hpe product certified - oneview [2016]

      Hewlett-packard
      Jul 2017
      View certificate certificate
    • Microsoft certified technology specialist: windows 7 and office 2010, deployment

      Microsoft
      Sept 2012
    • Hp accredited solutions expert - server solutions architect v3

      Hewlett-packard
      Jul 2017
      View certificate certificate
    • Hpe master ase - storage solutions architect v2

      Hewlett-packard
      Jul 2017
      View certificate certificate
    • Hp atp - flexnetwork solutions v3

      Hewlett packard enterprise
      Jun 2015
      View certificate certificate
    • Hp sales certified - converged infrastructure solutions [2014]

      Hewlett-packard
      Oct 1914
    • Hp advanced sales certified - enterprise networking solutions and services [2014]

      Hewlett-packard
      Oct 2014