Alexandr Silin

Experience

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  Russian Railways

  Aug 2005 - Mar 2010

  System Administrator

  Maintenance of network equipment and servers* Support for PC users and office technique.* Knowledge of the entire line of OS Widows ( 2000, XP ), not much experience on Linux.* Participate in analyzing the causes of failures, the causes.* Introduction of new tasks and automated systems in accordance with the plans of the department and the need for production.* Adoption of measures to prevent the causes for complaints and comments from management and supervisory staff.* Interaction with external organizations and other departments.* Installing and configuring software and peripheral equipment. Show less

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  Heineken

  Mar 2010 - May 2011

  IT engineer

  Servicing and tuning data networks.- Preparing and configuring workstations.- Maintaining the current status of documentation and information about the availability of equipment.- Work with the corporate Telephone station.- Setup and support office technique.- Installing and configuring software.- Streamline workflow.- Interaction with the representatives of other organizations in the field of IT.- Second level support.

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  Tikkurila Oyj

  Jun 2011 - Aug 2011

  Technical Analyst

  - Get new experience in installation and support and configuring Windows 7 OS.- Research implementation new requests system- Supports end users.- Keeping current status of documentation.- Setup and support office technique.- Installing and configuring software.- Working as purchase manager in IT field

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  HP Enterprise Services

  Aug 2011 - Mar 2013

  Field support engineer

  · Apply deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas/customer groups. · Integrate technical knowledge and business understanding to create solutions for customer · Mentor/consult with team members, other organizations, customers, and vendors on complex issues. · Act as a consultant in service delivery business, technology, industry or specific application · Resolve technical and some business incidents independently. Mentor/assist less-experienced team members on complex incidents · Deliver strategic account support by proactively maintaining high-level technical, operational expertise and understanding of industry trends. · Review support plan for business indicators and map to HP service solutions. · Develop and grow assigned customer account relationships with complex and strategic accounts. · Act as trusted advisor in the consultant role for customer and HP sales teams. · Design and deliver support solutions using specific industry knowledge and expertise; Assist Mission Critical or project manager in solution formation and lead Mission Critical delivery team in planning, delivering, and managing complex support solutions · Provide suggestions for operational efficiencies · Create and deliver Value Based Delivery (VBD) account plans for assigned accounts. · Lead Customer Expectation management as part of escalation process. · Give inputs to operational methods and programs that may affect the business management strategy in a geographic area. Manages delivery of proactive Mission Critical industry support solutions. Represents HP Mission Critical support services portfolio to HP Management and customer management Accountable to cultivate and grow executive-level relationships with Mission Critical customer management for high level accounts. Impact through the expertise, quality of service, and influence of advice. Show less

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  General Motors

  Mar 2013 - Jun 2015

  Application Analyst

  - Maintenance and upgrade one of the most critical production application based on Red Hat Enterprise Linux Claster. (IT application which responsible for quality of products.)- Servers and network monitoring by HP open view system.- Collaboration and interaction with developers and vendors representative. - All working processes built according to ITIL standards.- Working with incidents and changes tracking system (HP Operations Manager).- Maintenance and support servers based on Linux and Windows OS (HP-UX, Red Hat, Windows Server 2008, 2012)- Working with VMware virtualisation technology(vCenter, ESXi hosts).- Supports projects by extension of Quality system on new production lines and SKD line. Show less

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  Veeam Software

  Jul 2015 - May 2016

  Customer Support Engineer

  - Support customers which use monitoring software - VeeamOne- Solving technical issues related with company's software and customer's infrastructure.- Communication with software developers to highlight issues or implement new features.- work with different version of VMware vCenter and Microsoft Hyper-V environments

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  Dell EMC

  May 2016 - Aug 2022

  Software Engineer

  - Writing automation scripts on PowerShell, PowerCLI tools- Using GitHub for scripts version controls.- Content development (VMs with different type of software, which simulate real companyproducts) for virtualization platform based on VMware vCloud Direct and VMware vCenter Server.Test's bed for internal engineers and developers.- Collaboration with developers and management of different business units.- Planning, tracking and managing projects in corporate tracking system (Jira).- Some experience in Puppet and Ansible automation.- Presentations of technical solutions for colleagues.- Support(ESM tickets system) of existing templates in Cloud environments. Show less

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  FORME

  Sept 2022 - Dec 2022

  - CI/CD procesess- Jenkins jobs for code delivery- Handle GitHub actions as a part of CI/CD process- monitoring infrastucture based on Google Cloud Platform- check of updated containers via ArgoCD tool- deploy containters into Kubernetes engine on Google Cloud Platform- tasks tracking in Jira system

  • DevOps Engineer

    Sept 2022 - Dec 2022

  • DevOps Engineer

    Sept 2022 - Dec 2022
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  St. Petersburg Currency Exchange

  Feb 2023 - Aug 2023

  DevOps Engineer

  Analysis of current CI/CD processes built by the integrator.- Organization of code delivery processes within the framework of internal development, based on practices implemented by an external provider.- Communication with developers to adapt code delivery automation to the specifics of internal development- Optimization of internal infrastructure (reduction of unused resources of K8s clusters)- Core technology stack:GitLab (storage and automation of CI/CD processes),Maven(build, test, upload to storage, deploy to K8s cluster),Nexus (artifact storage),ELK stack for collecting and analyzing logs,Prometheus/Grafana - infrastructure monitoring,Lens is the main tool for working with K8s clusters,Docker is the underlying containerization technology. Show less

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  Tabby

  Aug 2023 - Feb 2024

  System Administrator

  • Handled requests from tech support and colleagues, including basic problem analysis, effectively resolving technical issues and improving response times.• Standardized solutions and prepared instructions for L1 and L2 support teams, regularly updating documentation to streamline processes and reduce repeated issues.• Analyzed existing technical problems and collaborated with Engineers to set up tasks for resolution, ensuring efficient problem-solving.• Automated routine tasks, improving efficiency and reducing manual intervention.• Administered Jira at an advanced level, managing workflows, customizing dashboards, and ensuring smooth project tracking.• Worked with monitoring and logging systems such as Datadog, Grafana, and Kibana, setting up alerts and dashboards for real-time monitoring of microservices.• Utilized automation tools to handle administrative tasks, optimizing operational workflows.• English proficiency at a B1 level, allowing for effective communication and collaboration in international teams.• Understanding of development principles, enabling productive collaboration with development teams and contributing to technical discussions.• Wrote simple SQL queries to retrieve data for analysis and troubleshooting.• Applied strong process management skills, demonstrating teamwork, leadership, and proactive problem-solving in dynamic environments.• Worked with Google Cloud, deploying and managing cloud-based infrastructure and services.• Wrote scripts in Bash to automate processes, perform system checks, and enhance operational efficiency.Gained experience in the fintech industry, working on solutions tailored to financial technologies, ensuring compliance, security, and performance standards. Show less

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  MTS Group

  Feb 2024 - now

  DevOps Engineer

  Technology Stack: • SOA, SDLC, CI/CD, CN, Git workflows (GitLab/GitHub/Atlassian, etc.), Nexus, Nginx, Maven, Java, Grafana, ELK, Harbor, Oracle, Postgres, OEL, K8sExperience: • Worked extensively with a broad range of technologies from the stack, including service-oriented architecture (SOA), software development life cycle (SDLC), continuous integration/continuous delivery (CI/CD) pipelines, and cloud-native (CN) tools. • Developed and maintained CI/CD pipelines utilizing tools like GitLab, GitHub, and Atlassian for automated builds, testing, and deployments, ensuring faster and more reliable delivery of code. • Experience with various continuous integration tools such as Nexus, and Maven for artifact management and software versioning. • Proficiency with Git-based workflows for version control, ensuring streamlined collaboration between development teams. • Monitored system performance using tools like Instana, Grafana, and ELK, while ensuring infrastructure stability through continuous monitoring and real-time alerts. • Container orchestration and deployment managed using Kubernetes (K8s), with Docker image management handled via Harbor, ensuring scalability and fault tolerance. • Thorough understanding of service-oriented architecture (SOA), its advantages in modular application design, and its trade-offs in terms of complexity and maintenance. • Advanced Linux/Unix proficiency, managing deployments, configuring environments, and scripting to automate system operations.Additional Skills: • Experience working in large product teams, collaborating across multiple projects and ensuring cohesive development practices. • Strong knowledge of Atlassian tools such as Jira and Confluence, utilized for project management, issue tracking, and documentation. • Participation in incident investigations, analyzing issues, implementing solutions, and preventing recurrences to ensure system reliability. Show less