Shane Yu

Experience

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  Shane's Tutoring

  Sept 2016 - Feb 2021

  Private Tutor

  Mentoring and tutoring elementary and high school students in math, English, and social studies.

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  Brown Bagging for Calgary's Kids

  Aug 2019 - Jun 2020

  Kitchen Assistant

  🔸Trained and supervised corporate volunteers on basic kitchen safety🔸Supervised a team of 10-15 volunteers and assigned them various duties and assignments🔸Thrived in a fast-paced group environment, where I assisted with meal preparation and cleanup🔸Volunteered 150 hours prior to being hired by supporting the kitchen coordinator with various tasks🔸Continued to volunteer on a weekly basis after being laid off in April 2020 due to the pandemic

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  Calgary Society Of Community Opportunities

  Oct 2019 - Mar 2020

  Community Support Worker

  🔸Supported 2-3 clients with developmental/intellectual disabilities during community outings🔸Administered PRN and daily medication to clients as needed🔸Participated in ongoing staff training for Crisis Prevention Intervention, Abuse Prevention and Response Protocol, Positive Approaches and Restrictive Procedures, and Confrontation Skill Building.

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  Forever Green Inc.

  May 2020 - Sept 2020

  Landscaper
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  Forever Green Inc.

  Apr 2021 - Sept 2021

  Landscaper
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  The Arusha Centre

  Jun 2021 - Nov 2021

  Development Worker

  🔸Designed social media content using Constant Contact and provided technical support for program users🔸Assisted small businesses in setting up vendors at markets🔸Distributed financial honorariums to residents of affordable housing communities🔸Hosted and facilitated virtual skills development workshops with Calgary Housing residents

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  Rise Calgary

  Dec 2021 - Sept 2022

  🔸Coordinated the scheduling of appointments between low-income clients and CVITP tax accountants🔸Onboarded clients for a matched savings program and updated the program curriculum🔸Designed quarterly newsletters on Canva for the staff and volunteers🔸Ensured confidentiality and compliance with privacy regulations when handling financial information 🔸Responded to clients' calls and referred them to appropriate resources for financial, housing, and legal assistance🔸Assisted clients with filling out government applications🔸Attended Community Development meetings to contribute ideas for poverty reduction efforts🔸Collaborated with SafeLink Alberta to develop an informational pamphlet about RESPs🔸Followed FOIP act when maintaining confidential client information on databases

  • Administrative Assistant

    May 2022 - Sept 2022

  • Client Advocate

    Dec 2021 - Apr 2022
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  Brown Bagging for Calgary's Kids

  Apr 2022 - Aug 2022

  Program Assistant

  🔸Trained and supervised kitchen volunteers to meet AHS food safety regulations🔸Coordinated kitchen operations to deliver lunches to City of Calgary Summer Camps🔸Developed instructional and safety materials to improve workplace safety

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  Forever Green Inc.

  Apr 2022 - Jun 2022

  Landscaper

  🔸Performed lawn care services including mowing, trimming, and fertilizing for residential and commercial properties during summer months🔸Maintained equipment and ensured proper safety protocols were followed at all times🔸Worked in a team to complete jobs efficiently while providing high-quality service to customers.

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  Buoyancy Works

  Aug 2022 - Oct 2022

  Impact Analyst

  Co-facilitated a workshop for employment coaches at a non-profit to enhance their service delivery by applying behavioural science principles to increase client engagement. Developed a successful sales pitch which resulted in a mini-pilot being launched to test a new digital platform with the coaches.🔸Developed Ideal Customer Profiles for Universities and employment support centres🔸Conducted market research on the non-profit sector to help Buoyancy Works in developing their business strategy🔸Developed Theory of Change, Impact Thesis, and logic models on Miro to communicate org strategies🔸Conducted user testing for web and mobile applications to improve accessibility for vulnerable populations🔸Designed and administered feedback and engagement surveys using Typeform🔸Utilized Notion to streamline information management Show less

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  Business Link AB

  Nov 2022 - May 2023

  Ecommerce Advisor

  🔸Consulted with SMEs on Shopify and Square ecommerce solutions to enhance customer experience🔸Provided SMEs from various industries with resources on cybersecurity and digital marketing🔸Created promotional videos for ISED to attract more applicants to the grant program🔸Designed PowerPoint presentations and FAQ documents for a team of 57 advisors🔸Tracked emails and notes in Hubspot CRM to monitor client interactions

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  Rise Calgary

  Oct 2023 - now

  Client Advocate

  🔸Providing comprehensive financial coaching and advisory services to empower individuals in effective financial management.🔸Facilitating community resource counselling and referrals, fostering connections between diverse organizations.🔸Implementing sustainable mobility solutions to promote accessibility and enhance community well-being.

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  The Social Impact Lab

  Mar 2024 - Mar 2024

  Data Administrator

  🔸Edited and updated content for the 'Individual Inspire' course within a Learning Management System (LMS) for accuracy and relevance