Michael Steinke

Experience

• 

  Quietside Corporation

  Jan 2003 - Aug 2014

  Technical Support Supervisor

  I oversee the technical service department of Quietside's east coast facility, provide phone support for our customers and administer training on our various products to wholesale companies and contractors.

• 

  Challenger Supply

  Aug 2014 - Aug 2016

  Tecnical Support

  Technical support, customer service, field support, order processing and warranty processing for tankless water heaters.

• 

  Coaire Air Compressors

  Aug 2016 - Oct 2018

  Regional Manager/Technical Support

  Sales, technical support, customer service, field support and order processing for industrial air compressors.

• 

  Ferguson HVAC

  Dec 2018 - Apr 2020

  Field Service Representative
• 

  Unemployed at this time

  Apr 2020 - Jul 2021

  Unemployed
• 

  Clark Service Group

  Jul 2021 - Feb 2022

  Technical Support Specialist
• 

  The Webstaurant Store

  Feb 2022 - Feb 2023

  Inside Service Technician

  Interact with customers and field technicians to rectify technical issues with various pieces of food service equipment

• 

  Daikin Applied Americas

  Feb 2023 - now

  Technical Response Center Analyst

  I interface between the customer and our Daikin Applied Sales Representatives. I will receive inquiries from Sales Reps and Technicians and make recommendations for adjustments, troubleshoot field issues and review trend data to best support these groups.