Alyssa Sabo

Experience

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  Hollister Co.

  Apr 2021 - Jul 2023

  Brand Representative

  - Collaborated with team to coordinate tasks for a streamlined customer experience during peak hours. - Performed detail-orientated transactions including purchases, returns, exchanges and omnichannel services efficiently in fast-paced setting.- Addressed and resolved customer concerns towards products or purchases to maximize customer satisfaction.

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  MoveMate

  May 2022 - Aug 2022

  Operations Coordinator

  - Responsible for timely communication to clients and contractors regarding a dynamic range of queries, resulting in increased client satisfaction, contractor retention, and overall profitability.- Responsible for logistics, booking, and communication through the July Quebec moving rush.- Revised damage claim processes and policies by streamlining the claim procedures into a more objective approach, resulting in increased client satisfaction as well as increased operation efficiency.

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  Epoch

  Jan 2023 - Apr 2023

  Operations and Product Marketing

  - Meticulous in creating and assuring the quality of customer data reports, resulting in increased customer satisfaction.- Supported the engineering team by using Jira to perform bug tests for upcoming features on Epoch's platform which proactively helped mitigate bugs and improve user experience.- Directed the creation of the quarterly business review data report in collaboration with the data reporting team.

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  Treasury Board of Canada Secretariat | Secrétariat du Conseil du Trésor du Canada

  Sept 2023 - Dec 2023

  Strategic Policy Analyst

  Treasury Board Secretariat | Ontario- Led company-wide employee engagement initiatives ex. coordinating a Speed Mentor Networking Event in collaboration with Strategic Alignment Office Team members which resulted in a strengthening of professional relationships between new and experienced staff.- Prepared and presented fun kick-off presentations as an icebreaker before Directors, Managers, Team Leads (DMTL) meetings.- Wrote concise DMTL meeting minutes with the team, which allowed employees across theOffice of the Treasury Board and Office of the Budget resulting in succinct unit-specific updates. Show less

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  Epoch

  May 2024 - Aug 2024

  Data Reporting and Business Development Representative