Karen Bradford, MA

Experience

• 

  Naitionwide Insurance

  Aug 2005 - Jan 2009

  Sr. Personal Lines Underwriter

  Underwrote (Home, Auto, Special Effects and Umbrella policies) for a territory of 30 agents in the Mid Atlantic region.

• 

  Nationwide

  Jan 2009 - Oct 2011

  Managed a group of claims processors who, provided support to the Material Damange claim area (customers). Spent a year in claims (rotating Liability, Property, Material Damage and Bodily Injury). Spent eight months in Sales, P&C license in VA.

  • Supervisor III

    Aug 2010 - Oct 2011

  • Evolving Leader Progra

    Jan 2009 - Aug 2010
• 

  Nationwide Financial

  Nov 2011 - Mar 2014

  NF Operational Manager

  Manage a group of retirement specialist who work with our public & private sector participants.

• 

  Allied Insurance (Nationwide Insurance)

  Mar 2014 - Dec 2014

  Sr. Commercial Underwriter

  Commercial lines underwriter, for the independent agency force of Allied/Harleysville Insurance.

• 

  Nationwide Financial

  Dec 2014 - now

  Leader of the Plan Implementation and Administration Team. Focus on onboarding and deconversion of new plan, as well as supporting plan updates. Manager of the Associate Development Team. Responsible for training new individuals to the contact center, to provide the On Your Side customer experience our participants deserve.

  • Sr. Consultant, Staff Administration

    Sept 2022 - now

  • NF Operations Manager

    Aug 2017 - Sept 2022

  • NF Operations Manager

    Dec 2014 - Aug 2017