Bernadette R.

Experience

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  The Sak

  Jul 2005 - Sept 2006

  Associate

  Data entry and scanning documentationWarehouse stockingContract and Order entry

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  Aquarium of the Bay

  Jul 2007 - Apr 2008

  Supervisor

  Customer Service, Cash Handling, Supervisor

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  Gap Inc

  May 2008 - Sept 2011

  Visual Merchandising Associate

  Visual Design, Customer Service Associate, LP Champion, Stock Associate, Peer Advisor

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  SimplyShe

  Jul 2009 - Mar 2011

  Temp. Associate

  Filing and Organizing, Package Design, Data Entry

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  Comerica Bank

  Aug 2011 - Jan 2013

  CSR

  A Customer Service Representative: Helping daily customers with transaction aswell as recruiting new customers to start accounts with our branch/bank

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  Our Planet Recycling SF LLC

  Jan 2013 - Nov 2021

  Accelerate the implementation of a talent management framework related to performance management, talent reviews, succession planning, and alignment with learning and development offerings to enable outstanding organizational, team and employee/business performanceWith best practices, design, develop and implement innovative talent management programs and processes to improve depth, quality, and engagement of talent across the organization; including development and management of talent profiles, competency models, assessment tools, onboarding approach, diversity, organizational change framework, engagement models and team effectiveness tools, etc. to ensure consistency and continuous improvementOversee the develop, design, and delivery of learning & development solutions to support organizational needs using a blend of methodologies including technology enabled service delivery (LMS), self-managed learning, and on job learningContribute to the development and execution of overall business strategy by helping partners and leaders identify, prioritize, and build talent capabilitiesDevelop appropriate metrics and tracking mechanisms to build accountability, measure results, and optimize the impact of the talent management programsEvaluate and evolve our performance management processes with the goal of producing a process and system that improves outcome and delivers a high ROILead the overall Diversity, Equity and Inclusion programs and deliver appropriate initiatives and actions to succeed and deliver on D&I performance goalsServe as strategic advisor and leader of engagement and recognition, including annual engagement surveys. Provide thought leadership in best practices of engagement and engage across the business to ensure leaders place requisite attention to employee engagement.Serve as a strategic advisor and assist with the implementation of the technology needed to better understand our talent, and our talent gaps Show less Partner with the managerial teams in offering front-line support for employee relations matters within their assigned department and locations.Provide guidance to managers and employees over the phone or in-person for HR-related concerns including employee relations and performance management, i.e., development of individual development and performance improvement plans.Act as a strategic partner by providing formal and informal training to all levels of management on a range of HR-related topics such as employment law, company initiatives, employee feedback, or benefits.Ensure compliance regarding Company values, policy/procedures, and federal/state employment laws.In coordination with the General Counsel and Senior HR Manager, respond to employee relations issues such as employee complaints, harassment, and discrimination claims.Conduct investigations pertaining to employee misconduct and policy violations. Provide recommendations toward dispute resolution.Developed, implemented, and managed people-related metric reporting to support the market strategy and to drive business results.Partner with shared services teams under the HR umbrella to communicate and implement programs related to Compensation & Benefits to ensure compliance and to meet the needs of the market.Regularly maintain and build professional knowledge by participating in meetings, seminars, reading industry publications, and job shadowing. Show less Direct and coordinate the administrative activities in support of the company. Oversee, maintain and perform the day-to-day sales office operations, including payment of bills, answering phones, record keeping, invoicing, marketing, filing, tracking expenses, greeting clients, building and equipment maintenance and maintenance of office supply and marketing material inventories.Develop training/support tools and manage internal staff communication of sameSupport database and central e-Filing systems managementCreate high-quality graphics and PowerPoint or presentations often under tight timeframesAbility to assist members of Senior Management in scheduling, travel, expense reports, or other projects assigned Show less

  • Head of Human Resources & People Operations

    Jan 2020 - Nov 2021

  • Human Resource Business Partner/Office Manager

    Jan 2015 - Dec 2019

  • Office Administrator

    Jan 2013 - Dec 2014
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  Smart Cycle Hauling

  Jan 2015 - Nov 2021

  Hauling Logistics Director

  - Managed HR functions including: hiring, onboarding, payroll processing, compensation, and employee retention.- Built company from ground up including all permits, secured vendors, trucks, drivers and logistical scheduling- Grew the fleet from 1 to 6 trucks (Secured multiple trucks from grants)- Daily management of hauling and drop off scheduling interacting with employees daily to achieve the best work environment for them. - Responsible for budgeting and planning of all financials, including but not limited to billing, invoicing, and financial stability of company. Show less

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  OUR PLANET RECYCLING

  Jan 2015 - Dec 2021

  Executive Assistant

  Managed Calendars, appointments, and meetings for 2 C-level executivesHandled travel arrangements including but not limited to flight bookings, car rentals, and hotel bookingsWorked closely with other internal cross-functional teams on adhoc projects and initiatives as well as lead and coordinated in adhoc projects as requestedAssist in editing spreadsheets, presentations and documents as needed. submit and maintained expense reportsSupported executives in meetings, taking minutes and ensuring all relevant information is documented Show less

• 

  Worldwise, Inc.

  Nov 2021 - May 2023

  Compliance claim Admin

  I work to input claims and chargebacks for different vendors. Pull BOLs and invoices for specific chargebacks. dispute claims within vendor systems.

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  McGee Air Services

  Apr 2022 - now

  • Regional Human Resources Business Partner California/Oregon

    Feb 2024 - now

  • Regional Human Resources Manager Bay Area

    Apr 2022 - Feb 2024