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Jocelyn Ng

Jocelyn Ng

Research Assistant

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  • Timeline

  • About me

    Product Expert | HubSpot: We're Hiring! Interested? Let’s have a chat :)

  • Education

    • Nanyang Junior College

      2009 - 2010
      Geography, Mathematics, Economics, Chemistry

      Activities and Societies: NY Business Club

    • National University of Singapore

      2011 - 2015
      Bachelor of Social Sciences (Honours) Major in Geography

      Activities and Societies: NUS Geographical Society (Special Projects Project Director and Logistics Executive), NUS Geography Challenge (GC) 2013 (Grand Finals Event I/C), NUS Students' Community Service Club Camp 2012 Organising Committee Tourism Geography, Social/Cultural Geography, Sociology, Environmental Studies, Qualitative Fieldwork, Field Studies in Northern Thailand and Cambodia, Japanese

  • Experience

    • National University of Singapore

      Aug 2012 - May 2014
      Research Assistant

      Undergraduate Research Opportunity (UROP)• Project Title: Casino Mobilities: Labour Migration, Global Consumption & Regulation in Singapore• Embarked on independent fieldwork to gather data about casino consumers and their gambling habits in Singapore. • Reviewed various literature on labour mobilities, casino regulation and geographies of neoliberal development, contributing theoretical data to the overarching project.

    • Social Innovation Park Ltd

      May 2014 - Jul 2014
      Sales And Marketing Intern

      Sales and Marketing Intern• Conducted market research and analysis to conceptualise a proposal for SIP’s Inclusive Arts Concert (IAC) 2014 to showcase the artistic talents of Persons with Disabilities (PWDs) and socially disadvantaged performers.• Designed a marketing template to advertise the products of 16 vendors under the Pop and Talent Hub (PaTH) initiative.• Provided administrative and logistical assistance during PaTH related events• Supported a team of three Business Development Executives in the preparation of documents for marketing, business development and partnership meetings. Show less

    • Singapore Land Authority

      Jun 2015 - Jul 2018
      Principal Business Development Executive

      Principal Executive - Business Planning and Development(Revenue Management Team)• Conducted market research and locational analysis to assess suitable uses and innovative solutions to rejuvenate vacant State properties and presented these ideas to senior management for endorsement• Formulated tender specifications and evaluation criteria for State properties (Specialization in Price & Quality tenders for Foreign System Schools, Mixed-Use developments and Hostels)• Executed tenders, evaluation of tender proposals and assessment to recommend quality concepts and prospective tenants for award; successfully leased out 14 State properties • Pursued possible leads through cold-calling and attendance at tender show-rounds to grow the pool of prospective tenants • Coordinated a pilot project to sub-divide two former school properties into smaller parcels for land optimisation and value creation• Assisted tenants with technical issues and took on a negotiating role to facilitate conflict resolution between tenants and government authorities • Reviewed existing practices and recommended improvements to internal policies • Copywriting of marketing brochures and collateral for tender of State properties Show less

    • HubSpot

      Jul 2018 - now

      • Senior Product Expert

        Oct 2020 - now

      • Product Expert

        Oct 2019 - Oct 2020

      • Customer Support Specialist

        Apr 2019 - Sept 2019

      • Associate Customer Support Specialist

        Jul 2018 - Apr 2019

  • Licenses & Certifications