Experience

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  Thermo king

  Oct 2007 - Oct 2008

  Manufacturing engineer

  My main responsibilities at the company consisted of the construction, assembly, repair & testing of transport temperature control systems, including control panel circuit board assembly & installation, as part of the manufacture of transport refrigeration systems for goods and services industry.

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  Flirt fm/college campus radio ltd.

  Oct 2010 - Sept 2012

  Radio presenter and programme content researcher (volunteer)

  Responsibilities included, Music researching, compiling of news and current affairs, audio editing (Adobe Audition), content production, and presenting my live weekly music show (Musicism).

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  Kanal d

  Mar 2012 - Mar 2012

  Video editor, on location sound recording, and live broadcast feeds

  Work experience in accordance with Life Long Learning (EU Erasmus program for training & work placement abroad). My responsibilities included: Researching video content, Acquiring/Creating content, audio recording of interviews, editing audio & video for broadcast (Cinegy Desktop), and liaising with editorial teams.

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  Hearsay audio arts festival

  Nov 2015 - Nov 2015

  Assistant audio engineer (volunteer)

  Voluntary work experience in conjunction with Limerick Institute of Technology, and Big Bear Sound. Tasks involved technical assistance with sound Installations, and monitoring/recording of audio art installations, talks, interviews, and live music performances.

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  Finesse medical ltd

  Oct 2017 - Sept 2018

  Manufacturing technician

  • Fully trained in cGMP, GDP, and manual handling• Working knowledge of cleanroom environments, processes and procedures• Sterile/Non Sterile packing, sorting and preparation of products for shipping• Silicone lamination and rotary/flat bed die cutting machine operation• Radio frequency welding machine setup and operation • Warehouse operations including stocktaking and materials supply chain• Advised, mentored, and trained new employees for up skilling

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  Sct (store computer technology)

  Aug 2019 - Oct 2019

  Field services engineer (retail it)

  • Lidl stores till/server preventative maintenance, including hardware & software upgrades• Paddy Power Bookmaker server maintenance, and hardware configuration and upgrades• Browne Thomas Dublin, Point of sale hardware upgrade and installation• Troubleshooting of hardware issues with device connections, modems, and servers• Testing of devices and network servers via Windows command prompt

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  The computer xpertz (tcx)

  Aug 2019 - now

  It support technician

  • IT support, service desk, maintenance, and hardware installation including the fault finding and troubleshooting of connectivity issues between devices and peripherals• Troubleshooting of network connectivity issues, including patch tracing to comms rooms, and assigning of static IPs to devices• Setup and configuration of Citrix and VPN/AOVPN environments• Windows & Apple software installation and testing, including user account migration/management in SCCM, Microsoft Azure, InTune & Active Directory.• Waranty replacement and hardware upgrades including the replacement of retired, faulty or broken equipment for both personal, and blended working hot desk environments .• Provide desk side support resolving any customer ICT issues post installation and configuration. Show less

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  Houses of the oireachtas

  Nov 2019 - Apr 2023

  Service desk & it field service engineer

  • Windows Imaging and PXE Boot Win 10 installations to PCs, tablets, and laptops for deployment• Migrated user accounts and controlled access to applications, files and services via Active Directory/SCCM• Supported and maintained physical networking, and printer server infrastructure campus wide • Implemented, managed and supported remote working via AOVPN and remote desktop • Updated the knowledge base with known issues and fixes• Logging of tickets for calls including; updates for actions taken, and resolutions triaged, diagnosed, resolved, or escalated to the next escalation level if not resolvable Show less

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  Fujitsu (ireland)

  Nov 2019 - Oct 2023

  It field services engineer

  • Irish government IT hardware /software deployment, Windows 10 migrations, and facilitating remote working via AOVPN, including the replacement, decommissioning and upgrading of devices at various constituency offices across Ireland.• Maintenance of computer, printer and network infrastructure as part of the build team at the Houses of the Oireachtas IT Dept Dublin, and assisted end users with hardware and software related issues (3.5 yrs full time)• Specsavers stores (Ireland) WIN 10 and point of sale hardware upgrades, UPS Remediation work, and Digital Media Screen troubleshooting.• Troubleshooting of hardware faults, OS/Driver issues, printer issues, network faults, and connectivity issues between devices and peripherals.• Stock/Inventory asset management, and assisting with the backup, documentation and recovery of digital assets. Show less

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  Bord gáis energy

  Jan 2020 - Jan 2020

  It support technician

  • Facilitated the rollout of new laptops, desktop pc's and docking stations to 100+ office staff• Migration of user data from Citrix Desktop to Windows 10 devices• Setup of user profiles including favourites, bookmarks, and folders via One drive & SCCM• Mapping of network drives, printers, and troubleshooting of hardware & software issues• Deskside support for end users to assist them in their new working environment

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  Primark

  Nov 2020 - Jan 2021

  It support technician

  • IT Hardware upgrade and software deployment for Primark Corporate Headquarters, and retail stores across Ireland, the UK, Portugal and Spain.• Troubleshooting of hardware & software connectivity issues between devices, printers and peripherals• Provided deskside support for end users to resolve any issues post installation

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  Specsavers

  Jul 2023 - Oct 2023

  It field services engineer

  • Windows 10 point of sale hardware & software upgrades (Tablets & Printers) • UPS Replacement & testing, including Digital Media Screen connectivity troubleshooting.• Provided support to store employees in order to help adjust to their new environment• Liaised with the bridge engineers to ensure device functionality and network connectivity

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  J brand ltd

  Jul 2023 - Aug 2023

  It field services engineer

  • PTSB ATM machines (Win 10) software upgrade (Diebold Nixdorf)• Configure PCs, and assign static IPs for connection to the PTSB network• Touch screen calibration, and Liaise with Brinks staff for cash transactions• Liaise with Branch staff / ATM Operations Team to perform testing post install

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  Pfh technology group

  May 2024 - Dec 2024

  It field services engineer

  • HSE Laptop/PC, installation, refurbishment, and warranty parts replacement • Health Service Executive - SSD Drive Upgrade, and USMT profile migration• Onsite surveys in advance of equipment install and upgrades • Asset logging and recording of any work updated on company databases