Experience

• 

  Elaraby group

  Aug 2003 - Oct 2007

  Assistant it manager

  o ISA Administratoro Exchange Administratoro Active Directory Administrator o Responsible for supervision of help desk team.o Project management by allocating budgets and application timelines per project; associated to the addition of hardware and software maintenance.o Select Qualified Suppliers for IT Purchases and deal with them.o Review and Re-issue support contracts and SLAs with suppliers.o Monitor applications and systems for current performance and potential issues.o Decreasing system downtime and creating standby plans for the operations. عرض أقل

• 

  Cetrine for computers & network solutions

  Oct 2007 - May 2014

  o Managing Customer Engagement activities.o Partner with the business to align IT strategies and maximize the value of technology investments.o Assess technologies and design technical architectures to increase business agility and manage complexityo Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.o IT supplier management (selection, performance review and maintain relations). Implementation of measurements to improve supplier’s performance.o Provide outsource management support to Customer Head of IT, advice and direction to IT administrator (Help Desk functions). عرض أقل o Presenting company solutions value proposition to customers and partners.o Attend Awareness / Discovery sessions.o Understand the customer's high-level business challenges.o Match vendor's solutions to customer's business and technical requirements.o Sell professional services consistently as part of a total solution.o Build and leverage strong partner relationships.o Identify new customer projects for company solutions.o Presenting company, strategy and products roadmap to executives and technical management. عرض أقل

  • IT Project Manager

    Oct 2011 - May 2014

  • Senior Pre-Sales Engineer

    Oct 2007 - Oct 2011
• 

  Freelancer

  Jan 2011 - Jun 2020

  Affiliate marketer
• 

  Target engineering

  May 2014 - Aug 2019

  Senior system administrator
• 

  Itss

  Dec 2017 - Nov 2018

  Odoo erp consultant
• 

  Confidential

  Aug 2019 - Jun 2020

  Odoo erp consultant
• 

  Sharing group

  Jun 2020 - now

  • Products Director

    Sept 2021 - now

  • Senior Product Manager

    Sept 2020 - Sept 2021

  • Senior BA

    Jun 2020 - Sept 2020