Experience

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  Thought applied creations

  May 2015 - Jun 2015

  Programming on java

  Training programme on J2SE and J2EE

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  Indian institute of management raipur

  Jun 2017 - Mar 2019

  Co-coordinator of it committee

  1) Co-Coordinator at IT Committee-Responsible for management and maintenance of IT infrastructure, IIM Raipur website, Firewall security as well as procuring additional software and simulation applications and Assisting all the Clubs and Committees activities as well as Collaborating with the Class Representatives for proper working of IT infrastructure in the Classrooms-Designed the IT committee assistance Application and Proposed a Common Online Portal at the student level-Designed new Logo for the committee-Overseeing the development of New Website for the college2) Member of Equinox-Spearheaded the Technical Division-Oversaw the Venue Management and other technical aspects-Headed the Program planning and Itinerary preparation team.3) Member of HR Summit-Headed the technical team-Planned and Managed the itinerary of the guests and managing the schedule of the guest debate panels Show less

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  Shephertz technologies

  Apr 2018 - May 2018

  Summer intern

  1. Developed a comprehensive go-to-market strategy to facilitate market expansion into South East Asia, specifically targeting Singapore. Identified key players in the BFSI sector, analyzed their digital transformation initiatives, and curated contact information for Chief Marketing Officers (CMOs) to drive lead-generation efforts.2. Created an operational blueprint outlining the execution of a YouTube Marketing Plan to support the launch of Digital TV.3. Conducted in-depth market research on the concept of a Single View of Customer (SVC) and produced wireframes detailing the SVC interface. Show less

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  Axis bank

  Jun 2019 - Feb 2021

  Product manager

  1. Responsible for the product vision definition of Axis Aha!(chatbot) & IOT based Axis Voice Banking(powered by Alexa) and definition of features including out of the box features, pre-built integrations, bot personas, conversation flows, etc.2. Collaborate with cross-functional teams to design and develop our chatbot platform, including the development of APIs for system integration and information retrieval.3. Build and executes the roadmap (create wireframes,BRD, feature specs, Jira stories, etc.) for the product with the vendor and IT team.4. Work closely with the top of the funnel product team to identify opportunities for new intents by gathering and analyzing data.5. Design conversational AI experiences that are natural and engaging to help end-users answer their questions or execute user intended transactions.6. Design personas, develop design principles, guidelines, standards for quality conversations that are consistent with our associate experience principles.7.Help with the buildout of new intents, including collecting historical utterances, training intents, conversational design, and optimization.Launched Alexa Voice Banking Show less

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  Yes bank

  Feb 2021 - May 2022

  Senior product manager

  1. Responsible to design and support product feature definition and implementation of new product features and enhancements for the bank’s liability side-related changes in the net banking platform YES ONLINE by translating business requirements into intuitive user experience solutions. Launched digital product - Flexi gain RD and Loan against FD (FDOD).2. Assigned to improve the NPS score of the net banking platform (YES ONLINE) and mobile app. Implemented real-time customer feedback collectionz on the basis of the transactions done on the net banking platform (YES ONLINE) and mobile app.3. Assigned to frame strategies to improve the NLP accuracy of the Yes Bank Chatbot /FB Messenger/ WhatsApp by fine-tuning the existing FAQ and also making it more readable. Show less

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  Barclays

  Jun 2022 - now

  Platform product owner

  Hackathon winner 2024